DJI Gamora
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jpverh Posted at 4-30 08:38
I managed to upgrade my Mini 3 Pro and the RC with DJI Asistant 2 but not with the RC in Wifi. And since the update it's still the same server unreachable error I've tried with several Wifi networks including the one shared by my iPhone and it's still the same, so it's not a problem network.
Hi, jpverh. Since the issue persists even after the upgrade, please provide us with the information below for further checking:
DJI Account:
App log:
Test time to locate the Log file:
The screenshot of the APP About page (showing the app version, aircraft firmware, and controller firmware):
The screenshot of the error prompt:
To export logs:
The app log cannot be exported by directly connecting DJI RC to access the file folder. Please try connecting DJI RC to DJI Assistant 2 (Consumer Series) to export logs, and the app log is included in the log exported from the software.
Method: After DJI RC is connected to DJI Assistant 2 (Consumer Series), click “Log Export”, select the log to be exported, and click “Save To Local". |
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