So we have an Mic that does not charge just blinking red & green in charging box... If we connect it to a USB-C Cable it does the exact same.. is there a reset or tipp what we can do to activate it again? Thanks

Hello, there. May we know if both TX can pair with RX? Only one have the issue? You can format the TX in RX but please make sure you have back the files before doing that.

No, it has literally no function. All it does, is blink in the box. Once removed, it's dead

Rodrigo_Kirchner Posted at 5-1 04:44
No, it has literally no function. All it does, is blink in the box. Once removed, it's dead [view_image]

Hi there, could you please confirm if the issue only happens with one TX or the two of them?
Please confirm if the TX can be recognized by the computer when you connect the TX to the computer. If yes, please try to do the firmware update and check again.
You can refer to this tutorial for the firmware update:

If the TX can not be recognized at all, please send the DJI Mic back to us for further diagnosis and service.
Please click https://www.dji.com/us/service/repair to start an online repair case.

DJI Susan Posted at 5-2 03:13
Hi there, could you please confirm if the issue only happens with one TX or the two of them?
Please confirm if the TX can be recognized by the computer when you connect the TX to the computer. If yes, please try to do the firmware update and check again.
You can refer to this tutorial for the firmware update: https://www.youtube.com/watch?v=SRZi7-ZEOW8

It does not get recognized - We noticed if we attach it to power it blinks like 3 times green before it then starts green red...

Rodrigo_Kirchner Posted at 5-2 10:03
It does not get recognized - We noticed if we attach it to power it blinks like 3 times green before it then starts green red...

Hi, there. Thanks for your feedback.
For your issue, if you tried the above steps and still meet the same problem. It is suggested to send it to our repair center for further checking.
Here is the link to submit a case: https://repair.dji.com/repair/index
Thank you.