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Connected Device Not Bound To Aircraft when switching controllers
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4046 54 5-4 06:52
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florinnitu
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Hi,

I have a DJI Mini 3 Pro with DJI RC controller. I also purchased the Integra goggles and Motion 2 controller. The problem I have is that every time I switch from Motion 2 to RC or from RC to Motion 2 I receive the message "Connected Device Not Bound To Aircraft..." and I have to go through the binding process again in my DJI account. Is there any way that I could have both controllers bound to the same drone in my account so I could get rid of this process. It's also an issue if I'd go to an area with no internet signal and I want to switch controllers.

Thank you!
5-4 06:52
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DJI Paladin
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Hi there. Thank you for reaching out. The goggles can be regarded as a remote controller. If the aircraft is bound to a standard remote controller (DJI RC, DJI RC PRO, or DJI RC-N1), the goggles will prompt the user to change the bound device. Please connect the goggles to the mobile phone, and change the bound device, bind a new device, or unbind the bound device in DJI Fly.

Note: Like DJI Avata, a binding relationship is established between the aircraft to the goggles.
5-4 19:33
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LeafPeeper
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Why are more people not complaining about this?   This is really annoying!   Why can't I have both my RC and my goggles bound to the aircraft?   Having to connect a phone and unbind one device and connect another after a few flights is just ridiculous!
5-12 16:27
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Burt37
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LeafPeeper Posted at 5-12 16:27
Why are more people not complaining about this?   This is really annoying!   Why can't I have both my RC and my goggles bound to the aircraft?   Having to connect a phone and unbind one device and connect another after a few flights is just ridiculous!

You have actually raised a very valid point...

If my radios are already registered as are the drones on my account, why only allow me to fly 5 times before I'm forced to bind the same radio to the same drone again and again and again...
If you need to switch radio in the field, for what ever reason you may have, with no Internet available, you have no hope...

If the binding was related to a radio frequency lock, I would understand it, but the fact that you are allowed to fly 5 times before the binding become compulsory, it really makes no sense...

Once all the radio and all the drones are bound to one account, what's the purpose of removing the bound every time you switch radio controller, unless the customer chose too?

As the binding seem to be related only to security, please leave it on all the time and allow the option to be turned off, if required...

5-12 17:02
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fans3c13b81c
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I’m finding this frustrating too. Its also not intuitive how exactly you can change binding from rc to goggles. Do I have to connect my telephone again? Then what?
5-16 01:04
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djiuser_LFNTh713j2Cs
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Have a Integra goggles Motion 2 controller with a mini 3 pro.

This error is a pain in the ass. I've been trying to troubleshoot it all evening. Updated firmware, repaired everything. It says the memory 2 controller is bound, but yet I get this message every friggin time. DJI please FIX THIS!

5-16 15:11
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DJI Tony
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djiuser_LFNTh713j2Cs Posted at 5-16 15:11
Have a Integra goggles Motion 2 controller with a mini 3 pro.

This error is a pain in the ass. I've been trying to troubleshoot it all evening. Updated firmware, repaired everything. It says the memory 2 controller is bound, but yet I get this message every friggin time. DJI please FIX THIS!

Hi there. Thanks for reaching out, and we're sorry for the inconvenience. We need to confirm more details for better understanding. Can you confirm whether the device is already bound but you're still getting an error message? If yes, please attach a screenshot of the error message for further checking. Thank you.
5-17 09:16
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DJI Tony
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fans3c13b81c Posted at 5-16 01:04
I’m finding this frustrating too. Its also not intuitive how exactly you can change binding from rc to goggles. Do I have to connect my telephone again? Then what?

Hi there. We're sorry for the inconvenience. To change the bound device, you need to use the DJI Fly app (mobile phone). On the app, go to Profile>Device Management>Value-Added-Service>Bind/Unbind RC. Please let us know if you have further inquiries.
5-17 09:18
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HGHLNDR
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fans3c13b81c Posted at 5-16 01:04
I’m finding this frustrating too. Its also not intuitive how exactly you can change binding from rc to goggles. Do I have to connect my telephone again? Then what?

I got my integra goggles to bind to my device/account by using my ipad mini with dji fly app and logged into my account..
1. turn on the m3p, goggles and motion2 (NOT the rc1 or rcn1 controller)
2. started dji fly app on ipad, ignored it wanting to view the m3p album.
3. connected my goggles to my ipad with a usb-c cable. dji fly app recognizes the goggles and you can view the info on them in Profile/Device Management.
Keep the goggles connected via the cable to your ipad/phone.
4. At the main screen I clicked "Go Fly" and it transitions to the drone's camera view.
5. The message pops up, about the unbound device and you need to bind it.
6. I forget the 3 choices in the menu that pops up when you choose to bind it, but I chose the top one.
7. It goes to another screen where it prompts you to have the goggles bind, takes about 5 seconds after you say yes, and it comes up with a message "Binding Successful!" and the nag message has gone away when using the goggles and flying in fpv!

Hopefully this can work for you.
5-17 17:20
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LeafPeeper
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HGHLNDR Posted at 5-17 17:20
I got my integra goggles to bind to my device/account by using my ipad mini with dji fly app and logged into my account..
1. turn on the m3p, goggles and motion2 (NOT the rc1 or rcn1 controller)
2. started dji fly app on ipad, ignored it wanting to view the m3p album.

Yeah.   Now go try to fly with the RC.  Eventually you'll be asked to bind the RC again, which will unbind your FPV goggles and motion controller.   This is by far the STUPIDIST thing I've ever seen out of DJI....and they've done a lot of stupid things.
5-18 06:10
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Dschaef51
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I also agree. The process should be similar to the process on the smart controller to change aircraft. I would really like to be able to switch between goggles and the RC controller since you can't do the quick shots and panoramas with the goggles.        
5-18 06:37
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florinnitu
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DJI Paladin Posted at 5-4 19:33
Hi there. Thank you for reaching out. The goggles can be regarded as a remote controller. If the aircraft is bound to a standard remote controller (DJI RC, DJI RC PRO, or DJI RC-N1), the goggles will prompt the user to change the bound device. Please connect the goggles to the mobile phone, and change the bound device, bind a new device, or unbind the bound device in DJI Fly.

Note: Like DJI Avata, a binding relationship is established between the aircraft to the goggles.

Hi,
There are two VERY BIG issues with this approach:
First one is that you need to go through a tedious process to switch between the goggles and the RC. As they are complementary in functionality, it's obvious that people would want to switch often and this should be a fairly easy process and not the opposite
Second one is what happens when I'm flying in a remote location and I don't have Internet access? In my case, I purchased the goggles to use them with the Mini 3 Pro, but DJI is letting me use them only if I have internet access. This is something that needs to be addressed urgently.
5-18 07:01
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djiuser_SdKYDiuaDsWl
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florinnitu Posted at 5-18 07:01
Hi,
There are two VERY BIG issues with this approach:
First one is that you need to go through a tedious process to switch between the goggles and the RC. As they are complementary in functionality, it's obvious that people would want to switch often and this should be a fairly easy process and not the opposite

I agree completely and hope DJI provides a solution to seamlessly move from the RC remote to the Goggle/Motion.  It is too much of a hassle to rebind to make it worth it and I will be returning the goggle/motion controller if a more elegant solution doesn’t come in the next 29 days.
5-18 09:36
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mark2025comcast.net
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Agree with the above.. just spent a few hours with my new Integra / MC2 kit trying to get it to bind with the M3P and RC controller... doesnt make sense that you have to unbind the RC controller to use the goggles.  Should bind to both.  Please fix in next firmware.
5-18 10:32
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Dschaef51
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And while we are on the subject of Integra goggles, how do you get your flight record into the Flight Data Center?
5-18 11:44
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DJI Paladin
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florinnitu Posted at 5-18 07:01
Hi,
There are two VERY BIG issues with this approach:
First one is that you need to go through a tedious process to switch between the goggles and the RC. As they are complementary in functionality, it's obvious that people would want to switch often and this should be a fairly easy process and not the opposite

We totally understand your concern. No worries, we will record this feedback of yours and forward it to our designated team for attention. Thank you for your understanding and support.
5-19 02:06
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Marsman
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Hi,

i agree with all of the above. Hope they will fix this soon.
5-26 14:03
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djiuser_YddmCbq9Tu0c
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Australia
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I really hope they give us a way to switch controller to goggles to controller without needing to do the whole binding exercise each swap.

Some places the goggles are great, other not (busy places where one needs full awareness as an example). Needing to take an ipad, then go through the whole unbind/bind process is just too painful. Moreso if you are in a remote place without data!

The drone should be able to be bound to two controllers, depending which is turned on first, or from a menu on either of them. Ultimate would be able to lock the drone in it's flight position and swap while it's flying. But I will settle for being able to do it on the ground.


But I really can't see a valid reason at all to need to go into the fly app on one's iPad and do the whole unbind/rebind process.

5-26 20:43
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FlyingFabry
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I am afraid I have the very same problem but with different devices.

I’ve just bought the DJI Goggles 2 Motion Combo to fly my DJI Mini 3 PRO in FPV and hopefully take some good video shots with a slightly more dynamic mood.
Of course I still want to be able to use the DJI RC controller for more traditional shots and of course I am gonna be using the drone in remote locations where the Internet connectivity is far from being guaranteed.
This is my use case, but I believe that it is the use case of many other people around here.
Now, giving these circumstances, how can I use my devices without binding back and forth from Goggles to RC ?
Even if it is unavoidable, how can I do that without internet connectivity ?
I kindly ask you an explanation because otherwise I will be forced to send back the Goggles and forget about FPV altogether.

Thank you.
5-31 12:54
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FreeFlyer2017
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I have the same issue. Mavic mini 3 pro with the DJI RC and then bought the new motion controller so I can fly with my goggles 2. I get this stupid message and only have 4 more flights. What will happend when I run out of "flights"? Will one of these devices stop working? I use these goggles with the Mavic mini 3 pro, 03 and original air units. Are you saying O have to unbind and rebind every time I use a different device? This is a terrible user experience.
6-1 09:58
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DJI Tony
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FreeFlyer2017 Posted at 6-1 09:58
I have the same issue. Mavic mini 3 pro with the DJI RC and then bought the new motion controller so I can fly with my goggles 2. I get this stupid message and only have 4 more flights. What will happend when I run out of "flights"? Will one of these devices stop working? I use these goggles with the Mavic mini 3 pro, 03 and original air units. Are you saying O have to unbind and rebind every time I use a different device? This is a terrible user experience.

Hi, FreeFlyer2017. Thanks for reaching out, and we're sorry for the inconvenience. Regretfully, when the aircraft is used with an unbound device, the flight times are also limited to five. Therefore, binding the goggles is necessary. We understand and we appreciate your input. We will relay it to the related team for function optimization. Thanks for your understanding.
6-3 05:14
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Marsman
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Hello again,

After some more experimenting with this binding issue, i discovered it's not as big a problem as i was assuming.

Cause, after you activated/bound all your devices, that is your drone, rc, goggles and your motion controller once to your account, all you have to do to switch from rc to goggles is, on your rc go to Pofile, open Device management (Value-added service Tab) hit the 'unbind device', tap next and then confirm. This will remove the 'Not using bound device' warning from your goggles display as you startup your drone with goggles, and everything works fine.

Then when you want to switch back to your rc  you just fire up rc and drone, switch back to Home screen (Screen with the big blue 'GO FLY' button). there you will see a message like 'Bind remote controler or goggles to aircraft to activate DJI Flyaway coverage Bind Now' tap Bind Now then tap Next and confirm. For both binding and unbinding you do need a wifi connection, but that's just a matter of turning on your Hotspot on your phone.
I never have to rebind the goggles, it's just a matter of unbinding and rebinding your rc. If your rc is the bound device the goggles will not bind, if the rc is unbound the goggles seem to bind automaticly and shows no warnings like 'Not using bound device'.

So to unbind your rc is 3 clicks and to rebind your rc is 3 clicks + turn on hotspot on phone. This takes only a couple of seconds.


6-3 12:20
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FlyingFabry
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FlyingFabry Posted at 5-31 12:54
I am afraid I have the very same problem but with different devices.

I’ve just bought the DJI Goggles 2 Motion Combo to fly my DJI Mini 3 PRO in FPV and hopefully take some good video shots with a slightly more dynamic mood.

Can DJI care replying to this comment ? I would like to know if we can expect a solution to this issue anytime soon or if this problem will remain unsolved for a long time … thanks.
6-4 23:22
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fans1e42bccd
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I have just bought the integra goggles and motion 2 and am also getting this binding issue… what if I don’t want to use the goggles every time or other way round do we have to keep in binding. ?
Something not right
6-5 14:47
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fans1e42bccd
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Dji you got to sort this out, have mini 3 pro with the rc. Just bought the integra goggles and motion 2    Keep getting this binding notice warning, I don’t want to use the goggles all the time so does this mean I have to bind and unbind to use different things ? This can’t be right, surly we can connect whatever whenever once registered to account,
6-5 14:52
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Dirty Bird
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Dschaef51 Posted at 5-18 11:44
And while we are on the subject of Integra goggles, how do you get your flight record into the Flight Data Center?

Connect the goggles to your device, run Fly, then enter the flight logs section.  Fly will detect the goggles, transfer any flight logs to Fly, then transmit them to your DJI account.
6-5 15:35
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Phil9000
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Marsman Posted at 6-3 12:20
Hello again,

After some more experimenting with this binding issue, i discovered it's not as big a problem as i was assuming.

Hi Marsman. This process still requires an internet connection to work.

I also join the request to have the binding process automated without an internet connection based on which registered remote device links first to the drone every time the drone is switched on.
6-18 09:20
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davee930
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Same stupid problem with me. No fixes yet??
6-23 02:49
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davee930
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mine keeps giving me error messages when I try to change the bound device! WILL NOT TAKE OFF BUT I CAN SEE AND MOVE THE CAMERA WITH THE CONTROLLER
6-23 13:39
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djiuser_afk4EPsLaEU5
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Hello, I'm just here cos I bought a Mini 3 Pro with both the RC and the Googles 2 and this process is an undesired effect of a security measure that is drastically decreasing the quality of the experience with your products. I'd appreciate it if I can have both the googles with my Motion controller 2 and the RC bound to the same drone, otherwise, why do you sell them in a pack if you are not supposed to use them together??

Thanks
6-29 12:00
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juanitolol
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DJI Tony Posted at 5-17 09:18
Hi there. We're sorry for the inconvenience. To change the bound device, you need to use the DJI Fly app (mobile phone). On the app, go to Profile>Device Management>Value-Added-Service>Bind/Unbind RC. Please let us know if you have further inquiries.

I don't see the Bind/Unbind RC from my Value Added Service panel, is it because I have the DJI care plan??
6-29 12:02
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DJI Tony
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juanitolol Posted at 6-29 12:02
I don't see the Bind/Unbind RC from my Value Added Service panel, is it because I have the DJI care plan??

Hi, juanitolol. Apologies for the late response. To bind or unbind the remote controller, the network needs to be connected, and the remote controller and aircraft are connected. The Care Refresh Service plan won't affect the binding/unbinding of the RC.
7-6 22:30
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djiuser_tutusC4nuM8F
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I just recieved my goggles today, and was not understanding why I was getting the message about binding until reading through this forum. Like some others, I will probably end up returning the goggles and controller if this isnt going to be resolved. I will be taking these on a trip to Alaska and no Internet, so if that is required then this is a non-starter. Seems that I would want to switch between my rc and goggles depending on whether I am flying for fun or cinema.
7-14 10:42
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SteveC6R
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This is a PITA. I bought the Mini 3 Pro to use with the goggles and like everyone else, I can’t get the controller to pair regardless of what I try.
7-19 19:43
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DJI Tony
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SteveC6R Posted at 7-19 19:43
This is a PITA. I bought the Mini 3 Pro to use with the goggles and like everyone else, I can’t get the controller to pair regardless of what I try.

Hi there. Sorry for the inconvenience. Can you tell me what is the model of the goggles and are you maybe getting any error messages?
7-19 23:55
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djiuser_AU8V6Mty4LPA
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I was having the same issue as many here and the only way I could fly was by plugging the goggles into my Iphone and then binding/switching. Today, I turn on integra goggles and m2 controller first and then the M3P just like always, it found and bound/switched everything with no problem. Not bound message is gone. Turn everything off and switch controllers turning the RC on first then the drone like always, no problems. Not even a prompt to bind/switch like before with the goggles or rc. I don't know what happened but this is the way it should be.

I hope it stays this way. Pick your gear and then just turn them on in proper sequence. Weird that it just fixed itself. 13 days of irritation is gone....for now.
7-20 13:28
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SteveC6R
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DJI Tony Posted at 7-19 23:55
Hi there. Sorry for the inconvenience. Can you tell me what is the model of the goggles and are you maybe getting any error messages?

No error messages. Goggles 2 that came with my Avata.
7-20 18:24
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DJI Tony
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SteveC6R Posted at 7-20 18:24
No error messages. Goggles 2 that came with my Avata.

Hi. Do you mind sharing the video of the operation so we can help you further?
7-20 19:38
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rid1m
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Please provide a solution, how do I change the account if the old owner of drone is gone?
8-18 07:54
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EingeLVF
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LeafPeeper Posted at 5-12 16:27
Why are more people not complaining about this?   This is really annoying!   Why can't I have both my RC and my goggles bound to the aircraft?   Having to connect a phone and unbind one device and connect another after a few flights is just ridiculous!

facts!!
8-18 08:44
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