Hi, I was wondering if there was a way to fix the fact that I keep getting an error that tells me to bind my controller to my drone, i have bound it multiple times to it now but it keeps popping up. Any fixes?

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please take a screenshot showing the error message on the DJI FLY app for us to further isolate the issue? Please keep us posted. Thank you.

DJI Paladin Posted at 5-4 18:55
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please take a screenshot showing the error message on the DJI FLY app for us to further isolate the issue? Please keep us posted. Thank you.

it doesn’t give me an error, i just open it and it says something like “please bing controller to use the flyaway coverage” or something like that

Can you post  a screen shot of that message and perhaps a video of the subsequent actions that you take?

djiuser_E61FCQDaYZBl Posted at 5-5 16:13
it doesn’t give me an error, i just open it and it says something like “please bing controller to use the flyaway coverage” or something like that

Could you please upload the screenshot here so we can check it? Please keep us posted. Thank you.

DJI Paladin Posted at 5-8 00:19
Could you please upload the screenshot here so we can check it? Please keep us posted. Thank you.

ok, might be a bit cause it’s been raining here so haven’t  had much of a chance to fly but i’ll keep you posted

Greenman4108 Posted at 5-8 11:57
ok, might be a bit cause it’s been raining here so haven’t  had much of a chance to fly but i’ll keep you posted

Thank you, Greenman. Have a wonderful day ahead. Keep safe.

DJI Paladin Posted at 5-11 02:06
Thank you, Greenman. Have a wonderful day ahead. Keep safe.

Here, i just took it out and i got the message. it disappears after a few seconds though, and i thought they were bound

What is your understanding of 'binding'?

Greenman4108 Posted at 5-11 13:18
Here, i just took it out and i got the message. it disappears after a few seconds though, and i thought they were bound

Thank you for your response. Can you please try to reinstall the DJI Fly app on your mobile device and check if the issue persists? Make sure that your remote controller is already bounded to the aircraft. To bind the remote controller, the network needs to be connected, and the remote controller and aircraft are connected. Then please refer to the below path to bind the remote controller. The path is:

Profile>Device Management>Value-added service>Bind New Device.

this is the screen i got

Greenman4108 Posted at 5-16 02:25
this is the screen i got

Thanks for the update. Can you double-check whether the serial number of the remote controller bound is the same as the actual serial number on the remote controller? You can double-check the numbers on the back of the RC, below the QR code. Please keep us updated. Thank you.

DJI Tony Posted at 5-17 09:23
Thanks for the update. Can you double-check whether the serial number of the remote controller bound is the same as the actual serial number on the remote controller? You can double-check the numbers on the back of the RC, below the QR code. Please keep us updated. Thank you.

Would it have anything to do with the fact that i got a Refurbished drone? And yeah they are the same, though i still get this message below it (attached)

Greenman4108 Posted at 5-17 10:49
Would it have anything to do with the fact that i got a Refurbished drone? And yeah they are the same, though i still get this message below it (attached)

Hi there. Thanks for the update. We have sent you a PM to gather some more details to further check this. Kindly check your inbox. Thank you.

DJI Tony Posted at 5-20 03:21
Hi there. Thanks for the update. We have sent you a PM to gather some more details to further check this. Kindly check your inbox. Thank you.

This probably sounds dumb, but what inbox? do you mean my email? or is there another one in the website. sorry lol

Greenman4108 Posted at 5-20 03:57
This probably sounds dumb, but what inbox? do you mean my email? or is there another one in the website. sorry lol

There's an inbox for personal messages here in DJI Forum. Are you using a mobile phone to log in? If yes, kindly use a computer if possible so you can see the direct messages. You'll see it on your notification bar. Thank you.