App alert
596 6 2023-5-5
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djiuser_e5eBz6vBMctO
lvl.1
Flight distance : 17103 ft
Switzerland
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I m flying the Mavic pro
Lately i get a Message on the Controller „ System alert Check App“
The App i use seems to be up Date!
What can/shal i do/try? Regards from Switzerland
Kurt
2023-5-5
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frankymusik
First Officer
Flight distance : 27841053 ft
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Germany
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I would first refresh the software using DJI Assistant 2 (consumer drones)...   
2023-5-5
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DJI Tony
Administrator

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Hi, Kurt. Thanks for reaching out, and we're sorry for the inconvenience. We need to verify more details for better understanding. Can you confirm what specific mobile phone you're using? Also, please ensure that the firmware of the devices is the latest. If possible, kindly post a screenshot of the error message here for further checking. Thank you.
2023-5-6
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djiuser_e5eBz6vBMctO
lvl.1
Flight distance : 17103 ft
Switzerland
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frankymusik Posted at 5-5 09:43
I would first refresh the software using DJI Assistant 2 (consumer drones)...

Thanks for your recomendation! I have deleted the App and reinstaled new!
+ Compass and IMU calibration

EVERY THING WORKS FINE AGAIN!!
2023-5-6
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djiuser_e5eBz6vBMctO
lvl.1
Flight distance : 17103 ft
Switzerland
Offline

DJI Tony Posted at 5-6 01:47
Hi, Kurt. Thanks for reaching out, and we're sorry for the inconvenience. We need to verify more details for better understanding. Can you confirm what specific mobile phone you're using? Also, please ensure that the firmware of the devices is the latest. If possible, kindly post a screenshot of the error message here for further checking. Thank you.

Thanks for supporting  me!
Meanwhile Problem is solved !
App deleted an reinstalled , + compass and IMU calibration .
2023-5-6
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djiuser_e5eBz6vBMctO
lvl.1
Flight distance : 17103 ft
Switzerland
Offline

DJI Tony Posted at 5-6 01:47
Hi, Kurt. Thanks for reaching out, and we're sorry for the inconvenience. We need to verify more details for better understanding. Can you confirm what specific mobile phone you're using? Also, please ensure that the firmware of the devices is the latest. If possible, kindly post a screenshot of the error message here for further checking. Thank you.

Thanks for supporting  me!
Meanwhile Problem is solved !
App deleted an reinstalled , + compass and IMU calibration .
2023-5-6
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DJI Tony
Administrator

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djiuser_e5eBz6vBMctO Posted at 5-6 04:11
Thanks for supporting  me!
Meanwhile Problem is solved !
App deleted an reinstalled , + compass and IMU calibration .

Thanks for the update. Glad to know the issue has been fixed. Please reach us back here should you have other concerns or inquiries. Have a nice day!
2023-5-8
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