DJI Gamora
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djiuser_iBUQmIFvrUjQ Posted at 5-7 15:43
I bought a Mini 3 Pro + a Fly more combo TODAY. When I tried charging the batteries with the 2-way charger, one of them won't blink at all (ouut of the "original" battery from the drone + the 2 from the FMC), no matter what slot it's plugged into. It's brand new, so I feel like it's defective. I didn't even fly the drone yet. What should I do? Thank you very much!
Hi, djiuser_iBUQmIFvrUjQ. Thank you for reaching out. Please try to charge the battery for at least two hours, also please try the steps below:
①Ensure that the charging temperature range for the intelligent flight battery is within the required range;
② Change another port of the charging for charging. If the battery can be charged normally, it indicates that the battery port of the charging hub is abnormal. If the charging still fails, change the charging method, use a charger and ensure that the battery is not in hibernation mode;
* The batteries of some products will enter hibernation mode when shipped out from the factory for long-term storage. A battery in hibernation mode can be woken up with a charger, but not with a charging hub. If the wake-up fails, please re-connect the charger until the battery wakes up.
③ Please check the battery LED status, comparing to the battery LED status to confirm if the battery protection information is triggered by abnormal charging;
④ Try to use another battery in the same charging port and observe whether the charging is abnormal. If it charges normally, it indicates that the first battery is abnormal. If the charging still fails, please use a charger for charging. Please keep us posted. Thank you. |
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