Can't update a RC-N1 Firmware
975 4 2023-5-6
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FTrindade
lvl.2
Flight distance : 395456 ft
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Portugal
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I want to use DJI RC-N1 with my mini 3 Pro.
To do that, I need to update to a more recent version of firmware, compatible with Mini3 series.

but I'm not being able to do it.

I was able to upgrade my RC, my mini 3 PRO firmware and my mini 2 firmware.

But when I try to update my RC-N1 I always get @network issues@:  "Server error. Wait a moment and try again.(Code:0x115000100001)

My network is ok.. As I said, I was able to upgrade all other 3 devices.

Using DJI Assistant for drones..:



So... what is happening here @DJI?

Thanks




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2023-5-6
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DJI Gamora
Administrator

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Hi, FTrindade. Thank you for reaching out and we're sorry for the inconvenience. Please try the following steps below:
1. It is recommended to check the current network status, log out and re-login your account to test again.
2. Please try to reinstall the app on your mobile phone, here is the download linkhttps://www.dji.com/downloads/djiapp/dji-fly). Please make sure the back up your data before uninstalling the app.
3. Please try to use the DJI Assistant 2 to upgrade the firmware, you may download it from this link: (https://www.dji.com/downloads/so ... sumer-drones-series). Try your mobile network if possible.

Please keep us posted.
2023-5-7
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FTrindade
lvl.2
Flight distance : 395456 ft
  • >>>
Portugal
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Hello.
Did all that, no success.

Logout, login,
Reinstall app.
Dji assistant (I showed the image from it with errors... why you ask me to use it?)

My network is ok.
I have vodafone with 1Gbit internet.

I use it for work, everyday.

It is not my router or network problem.
I tested with other computers.
I can do updates in other DJI devices.

So..
This is the ONLY ONE that shows error.

Any other ideas?
That I haven't tried yet, please?


2023-5-7
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EdvanHarmelen
lvl.1
Flight distance : 47461 ft
Spain
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FTrindade Posted at 5-7 01:45
Hello.
Did all that, no success.

I had an issue with my antivirus software and took it down for 15 min/1 hour, after that the update of the drone went OK. However the firmware update on the RC did not work so far, keep on saying a mismatch in firmware.
2023-5-8
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EdvanHarmelen
lvl.1
Flight distance : 47461 ft
Spain
Offline

FTrindade Posted at 5-7 01:45
Hello.
Did all that, no success.

I had an issue with my antivirus software and took it down for 15 min/1 hour, after that the update of the drone went OK. However the firmware update on the RC did not work so far, keep on saying a mismatch in firmware.
2023-5-8
Use props
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