Hi, there. May we know if you fly your drone this time under the same mode as before? In general, the aircraft has a Sport mode, Normal mode or P mode, and Cine mode or Tripod mode.
The three flight speeds are ascent speed, descent speed, and horizontal speed. The aircraft speed varies in different modes.
Please refer to the photo below as a reference:
Also, for this problem, could you please check the following details:
1. Please change the flight direction and try again to avoid the influence of wind or light from certain angles.
2. If the aircraft flies slowly in each direction, we recommend that the customer land their aircraft as soon as possible and go to another environment. We also recommend the customer that they have a try in an open environment with less wind and at a lower attitude. (We do not recommend that the user fly their aircraft too high because the higher the altitude, the greater the difference in wind power. As such, the purpose of their testing cannot be reached.)
3. Please check whether the propellers on the drone are damaged or bent. If they are found to be damaged/bent, use new propellers if possible, and try again.
4. Please check and switch the flight mode, and see if the flight speed is slow in different modes. (It is best to check the speed that can be reached in different modes.)
If the flight speed remains slow after the above checks, please inform us under which mode the aircraft cannot be used, and what the current maximum speed is. Meanwhile, please provide to us a recorded video and flight controller data for the aircraft for further inspection.
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