I have a problem with my mini 2. I cant update my firmware or downgrade or conduct a factory reset. In DJI assistant i get the error network error (3-401) or server exception (2-0) when trying to connect. It wont even update withing the DJI app via my android phone. I have 3 usb data cables and all give the same error.
I've uploaded the log from DJI assistant which is from my drone.

Please help

Thanks Naz

Hi there. Thank you for reaching out. At present, the DJI Assistant 2 software downloaded from the official website cannot upgrade the DJI Mini 2 and DJI Mini SE directly, but the DJI Assistant 2 can be modified to achieve the upgrade. Please check the below steps：

a. Please download the DJI Assistant 2 (Consumer Drones Series) from the DJI Website.(https://www.dji.com/downloads/products/mini-2)
b. Open the folder where the assistant software is located, and find the ""DJI Engine"" folder, find ""defaultsettings.ini"", then open it and change the ""0"" to ""1"". Please refer to the below path for Windows and Mac:
For Windows - Program Files (x86) > DJI Product > DJI Assistant 2 (Consumer Drones) > DJI Engine > find ""defaultsettings.ini"", then open it and change the ""0"" to ""1"".


For Mac： Right-click the DJI Assistant 2 software > Show Package Contents, then follow the below photo to find the defaultsettings.ini.