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Downloading maps on DJI RC
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8716 91 2023-5-7
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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Hello Maybe someone can help here  I have a 64GB EVO Samsung Mini SD card , formatted using the softwear on the DJI RC controller, Cannot download any maps WiFi is Very good, I can sellect the map (3,26 MB  (selected map is 3.26MB) Press the download arrow and nothing happens, When I then go on the top of the screen , press Downloads It shows my Region 1 the size of the file with 0%
Makes no differance pressing pause !  Even shows in grey Downloading..but 2 hours later the nothing!
Have tried 3 cards . All the same problem
Controller has latest update.


2023-5-7
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to download the DJI Assistant 2 software on your computer and please refresh the firmware of your DJI RC then check if the issue persists? If you still experience the same issue, please provide us a screen recording showing the issue so we can check. You may upload it via Google Drive or Youtube. Please keep us posted. Thank you for your understanding.
2023-5-7
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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Hi, same problem for me, DJI Rc and Mini 3 pro, micro SD card Sandisk 32 Gb, downloaded and installed latest firmare for both DJi RC and drone via dji assistant 2.
Selecting area, download doesn't start, always 0% with controller wi-fi connected.
micro sd switched to a Sandisk 64 gb, nothing changes.
2023-5-8
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Svigge48
lvl.1
Flight distance : 12287 ft

Sweden
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Same problem here in Sweden with DJI RC.
Impossible to download any map in DJI Fly
2023-5-8
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Svigge48
lvl.1
Flight distance : 12287 ft

Sweden
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DJI in Sweden support say they never heard of that problem.
It is time to check this problem by the support and come with a way to solve this.
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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Ernestosi Posted at 5-8 01:54
Hi, same problem for me, DJI Rc and Mini 3 pro, micro SD card Sandisk 32 Gb, downloaded and installed latest firmare for both DJi RC and drone via dji assistant 2.
Selecting area, download doesn't start, always 0% with controller wi-fi connected.
micro sd switched to a Sandisk 64 gb, nothing changes.

Seems we are not the only one's  This is really frustrating I am surprised that DJI have not made an update on the software (or even included GPS in this controller)
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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DJI Paladin Posted at 5-7 19:10
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to download the DJI Assistant 2 software on your computer and please refresh the firmware of your DJI RC then check if the issue persists? If you still experience the same issue, please provide us a screen recording showing the issue so we can check. You may upload it via Google Drive or Youtube. Please keep us posted. Thank you for your understanding.

Please could you send me the link because the file I downloaded will not open. (plus there are several to choose from and I wish to be sure I download the correct one) Thanks
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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Please could you send me the link because the file I downloaded will not open. (plus there are several to choose from and I wish to be sure I download the correct one) Thanks
2023-5-8
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KLRSKIR
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THE VOICE Posted at 5-8 03:55
Please could you send me the link because the file I downloaded will not open. (plus there are several to choose from and I wish to be sure I download the correct one) Thanks

This is what you need.
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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After doing what you instructed and following the procedure Message;  Update failed (1-0-4) after 3%  This is after it confirmed that the controller has the latest update and I pressed refresh The 1st phase V01.03.0100 was completed

Any more thoughts Thanks Bob
2023-5-8
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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I did these tests:
controller DJI RC Factory reset
connect to wi-fi
login to djy fly app on the controller, V1.10.0(1155-dpad)
controller firmware 1.03.0100
still offline maps download fails... even tried with very small maps (160Kb) with no success
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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Yep   Copy /Paste same problem as I have  cannot understand why something so so simple on a YouTube Video can be OK for some and not for others Can only think its due to an update  as the YouTube videos are not the latest. Looking forward to the next ."Can you try this "

2023-5-8
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ssylca44
Second Officer
Flight distance : 434721 ft
Canada
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I have the same issue!
2023-5-8
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ssylca44
Second Officer
Flight distance : 434721 ft
Canada
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Ernestosi Posted at 5-8 01:54
Hi, same problem for me, DJI Rc and Mini 3 pro, micro SD card Sandisk 32 Gb, downloaded and installed latest firmare for both DJi RC and drone via dji assistant 2.
Selecting area, download doesn't start, always 0% with controller wi-fi connected.
micro sd switched to a Sandisk 64 gb, nothing changes.

Same problem here in Canada since the last firmware update.
2023-5-8
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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ssylca44 Posted at 5-8 09:38
Same problem here in Canada since the last firmware update.

Interesting, happy to hear others have this problem just unhappy to hear you too. Hope someone at DJI will take notice of this problem and let us know when they will fix it ?? Fingers crossed
2023-5-8
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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Anyway, this is the first forum where i can see the problem that I'm sharing with you guys.
Videos on youtube are almost 3 or 4 months old, maybe this feature was working back those days...
2023-5-8
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Reidys
lvl.1
Flight distance : 51322 ft
Ireland
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Hey, Newbie here.

My drone(Mini 3) / RC is not even 48 hours old. the drone is activated and all Drone/RC firmware is up to date.
I am also facing the same issue,(from Ireland)  Thought I was doing something wrong, seems to be a much bigger issue.
2023-5-8
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THE VOICE
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Reidys Posted at 5-8 11:09
Hey, Newbie here.

My drone(Mini 3) / RC is not even 48 hours old. the drone is activated and all Drone/RC firmware is up to date.

Sorry to hear have the problem as well.. I think its due to the firmware update DJI made in April  V01.03.0100.. I guess with enough pressure from this forum DJI should in all fairness must make another update to correct this mess.
IMG_5851.jpeg
2023-5-8
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DJI Mini 3 Pilot
lvl.4
Flight distance : 208753 ft

Slovenia
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Same problem with my DJI RC ...
2023-5-9
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WN1X
lvl.4
Flight distance : 37884 ft
United States
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Add me to the list of users unhappy with DJI's lack of concern over offline maps not working with the RC controller.
2023-5-9
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Burt37
lvl.4
Flight distance : 4009 ft
Australia
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I did managed to download the map on my DJI RC a couple of weeks ago, but it really was a massive disappointment as it is not like google map but just a very blurry picture of the terrain... Street map was ok...

I haven't bothered download any more parts of map since they are useless...
2023-5-9
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Ernestosi
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Flight distance : 626257 ft
Italy
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Burt37 Posted at 5-9 02:12
I did managed to download the map on my DJI RC a couple of weeks ago, but it really was a massive disappointment as it is not like google map but just a very blurry picture of the terrain... Street map was ok...

I haven't bothered download any more parts of map since they are useless...

A couple of week ago was before the firmware update... we think the problem is related to dji fly app V1.10.0 or DJI RC controller 1.03.0100.
2023-5-9
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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WN1X Posted at 5-9 01:53
Add me to the list of users unhappy with DJI's lack of concern over offline maps not working with the RC controller.

Yet another disappointed user.. I have a feeling this list is gonna get really big!
2023-5-9
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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Something changed on download page, now dji fly is v 1.10.1
This evening I'll try to connect RC controller and check for updates
2023-5-9
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Reidys
lvl.1
Flight distance : 51322 ft
Ireland
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Ernestosi Posted at 5-9 04:26
Something changed on download page, now dji fly is v 1.10.1
This evening I'll try to connect RC controller and check for updates
[view_image]

good spot, I have mine RC here.
I will try the new version and respond here.
2023-5-9
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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please let us know
2023-5-9
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Reidys
lvl.1
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Ireland
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Reidys Posted at 5-9 04:43
good spot, I have mine RC here.
I will try the new version and respond here.



Not sure if the update is available yet for the RC controllers
getting the message firmware is up todate
2023-5-9
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Ernestosi
lvl.2
Flight distance : 626257 ft
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we have to wait then
2023-5-9
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Reidys
lvl.1
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Ireland
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Ernestosi Posted at 5-9 05:01
we have to wait then

I am also chatting with someone on DJI support on Twitter.
I will keep you all updated on any deployments

PS: I have also made them aware of this post. that a few more are facing the same issue.
2023-5-9
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Manoel Regis 9
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I got in touch with DJI support, they don't have a solution for this, they told me to wait for the new update for the control, do you know if there is another way to download the map?
2023-5-9
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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Sorry but no workaround here, I tried almost everything including micro SD brand and size change, still not working for now.
2023-5-9
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Burt37
lvl.4
Flight distance : 4009 ft
Australia
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Ernestosi Posted at 5-9 03:00
A couple of week ago was before the firmware update... we think the problem is related to dji fly app V1.10.0 or DJI RC controller 1.03.0100.

Perhaps you missed my point, in that, even if the map were downloadable, they really are NOT usable in terrain mode. You can see the street name, but that's just about it...

Not the same as Google Map!
2023-5-9
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THE VOICE
lvl.2
Flight distance : 52720 ft
Luxembourg
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Reidys Posted at 5-9 05:31
I am also chatting with someone on DJI support on Twitter.
I will keep you all updated on any deployments

Glad to have you on board..We need all the help we can as fast as we can. I started this Post hoping that DJI would respond with a easy fix …but its does not seem so
2023-5-9
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THE VOICE
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Luxembourg
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Burt37 Posted at 5-9 11:45
Perhaps you missed my point, in that, even if the map were downloadable, they really are NOT usable in terrain mode. You can see the street name, but that's just about it...

Not the same as Google Map!

Thats not an excuse.. the maps have to be good ..We all brought this item and the quality of any software that supports, be it Maps or whatever, should be tested and approved before and not for the client to find out after purchase. When downloading a Map one goes to the link that DJI have given in their software. Would you prefer to have good quality maps available?
2023-5-9
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THE VOICE
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Flight distance : 52720 ft
Luxembourg
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Thats not an excuse.. the maps have to be good ..We all brought this item and the quality of any software that it supports, be it Maps or whatever, should be tested and approved before and not for the client to find out after purchase. When downloading a Map one goes to the link that DJI have given in their software. Would you prefer to have good quality maps available?
The problem remains ..the downloading of maps on the current software does not work.
2023-5-9
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Burt37
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Flight distance : 4009 ft
Australia
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THE VOICE Posted at 5-9 12:22
Thats not an excuse.. the maps have to be good ..We all brought this item and the quality of any software that it supports, be it Maps or whatever, should be tested and approved before and not for the client to find out after purchase. When downloading a Map one goes to the link that DJI have given in their software. Would you prefer to have good quality maps available?
The problem remains ..the downloading of maps on the current software does not work.

Unfortunately they don't use Google map, so they are not that good... Think of a blurry picture and that will be your map. That however was like I said a couple of weeks ago. There are other threads on the forum regarding the quality of the map.. That's why if it has stop working, it is not a big deal for me. If the map were good, then, it would be a different story...

I'm not disputing the fact that you guys can't download them... I'm just saying, don't waste your time...
2023-5-9
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djiuser_2lORZT3qepop
lvl.2
Flight distance : 843 ft
Germany
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Well, am glad in a way that I am also not the only one with this problem ... based in Germany.  
I got my drone only about a week or two ago.  Back then some maps started to download, but didn't finished them, more recent maps didn't even start just like the OP.
Am sure they will fix it in an update... and hopefully add terrain mode....
2023-5-9
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THE VOICE
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Flight distance : 52720 ft
Luxembourg
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It certainly would be useful to know what map source is used and the format required then one could simply download maps ( like using Garmin, Tom Tom ect) from computer to your card and then insert the card into your controller. The controller then reads the maps in the normal way. This can’t require a degree in rocket science can it ??
2023-5-9
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ChrisPro3
lvl.2
Flight distance : 843 ft
Germany
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The "strange" thing is, it does not work on the RC (I have the one with the display, just to be clear), neither on the app on my phone alone.
So, maybe it's not a bug in the firmware but on their side (map server) ?
Either way, it doesn't work.
2023-5-9
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Ernestosi
lvl.2
Flight distance : 626257 ft
Italy
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Burt37 Posted at 5-9 11:45
Perhaps you missed my point, in that, even if the map were downloadable, they really are NOT usable in terrain mode. You can see the street name, but that's just about it...

Not the same as Google Map!

Your point is crystal clear, you think that no map is better that something blurry...
We rather prefer something to work on even if blurry or unuseful, now the "offline maps" are not downloading at all.
Let me ask you a question, are you still able to download something with new firmware?
2023-5-9
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