Hello.

I was hoping one ofthe DJI staff members would review this thread and assist?  Simply put,the HDMI port on the back of MASTER remote is bad.

{EDIT}
Tim is helping.


Thanks,
Mike

Hello, Mike, sorry for you bad experience with DJI, and thank you for bringing it here. Please contact me through tim.dolidze@dji.com about your case.
We will do our best to solve your problem as soon as possible. Thank you
Tim

Hello, Mike. Sorry for you bad experience with DJI, and thank you for bringing it here. Please contact me through tim.dolidze@dji.com about your case.
We will do our best to solve your problem as soon as possible. Thank you
Tim

DJI-Tim Posted at 2015-8-25 18:04
Hello, Mike. Sorry for you bad experience with DJI, and thank you for bringing it here. Please conta ...

Thank you Tim! I appreciate it very much, and will email you accordingly.

Mike

Thank you Tim!

I appreciate it and will email you accordingly.

Thanks,
Mike

Tim,

Nice to see more DJI representatives on the forum.  I guess it was a very hard exercise for Ed to juggle forum moderation and actual flying.


I do think though that there should be a formal communication channel for us to contact DJI moderators etc. other than the helpline.  I posted a query via the 24/7 chat line and that was probably 2 weeks ago and still haven't received any response.

working through what I need to

I have a transmitter that was bricked/locked-up/frozen during an attempt to upgrade to FW 1.3...  I have read that some have had success with a file "gs-ofdm.bin" that un-brick the TX.  Is there any one that can provide a link to that.  DJI North American Support (Brian) said he would email a link but the he sent a blank link.  He also said he would provide RMA information and he did not.  Not I have a $650 transmitter that is a really nice paper weight.  Please someone help.  My drone and other transmitter took the upgrade perfectly. I have tried everything on the frozen radio with no luck.