P4P RC Shows that it's charging, but won't power on...
475 5 2023-5-12
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fans1c0448fd
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Flight distance : 787694 ft
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Hey all! Long time fan, first time poster.

I got out the drone and RC after a month of sitting. RC wouldn't power on... When I go to charge it, it shows the proper lights in sequence. However, when I take it off charge, it won't power on.

I already bought a new battery and replaced it and tried all these crazy Contra codes, nothing works.

Anybody? Crickets...
2023-5-12
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DJI Tony
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Hi there. Thanks for reaching out, and we're sorry to read you're experiencing such issues. Kindly post a short video showing the charging process and the attempt to turn on the remote controller for further checking. We will be waiting for your update. Thank you.
2023-5-12
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fans1c0448fd
lvl.1
Flight distance : 787694 ft
United States
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DJI Tony Posted at 5-12 19:19
Hi there. Thanks for reaching out, and we're sorry to read you're experiencing such issues. Kindly post a short video showing the charging process and the attempt to turn on the remote controller for further checking. We will be waiting for your update. Thank you.

I figured it out. It's the power button. That little piece of metal that makes contact with the bulbs and posts to turn it on has worn and broke off in the 4 spots it's supposed to make contact to complete the circuit. You sell that part? The power button? Also, I think it's pretty shady that you don't offer help, just send it in if it doesn't do the first couple things we suggest...
2023-5-13
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DJI Tony
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fans1c0448fd Posted at 5-13 08:09
I figured it out. It's the power button. That little piece of metal that makes contact with the bulbs and posts to turn it on has worn and broke off in the 4 spots it's supposed to make contact to complete the circuit. You sell that part? The power button? Also, I think it's pretty shady that you don't offer help, just send it in if it doesn't do the first couple things we suggest...

Thanks for the update. If that is the case. we're afraid you may need to consider sending the device back for repair. DJI does not recommend self-repair. We apologize for the inconvenience. If you decide to send it in, kindly submit a repair request at (repair.dji.com) or contact Customer Support at (support.dji.com). Thanks for your understanding.
2023-5-14
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fans1c0448fd
lvl.1
Flight distance : 787694 ft
United States
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How much do you think it would be? I can probably buy a used controller for 200.
2023-5-14
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DJI Tony
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fans1c0448fd Posted at 5-14 02:40
How much do you think it would be? I can probably buy a used controller for 200.

The quotation normally comes after the damage assessment, and we cannot provide a rough estimate without checking the device first. But you can check this link to see the prices for each component along with the service fees. We hope this helps.
2023-5-15
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