Random reversion to default settings
675 8 2023-5-13
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lvl.2

United States
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My mini pro 3 sometimes reverts back to default settings when I turn it on. How can I stop this - I just took a whole set of photos without realizing it had reverted to JPG only - it is very annoying behavior.


2023-5-13
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Bashy
Captain
Flight distance : 2354357 ft
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United Kingdom
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this can sometimes happen after a firmware update.
2023-5-13
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DJI Tony
Administrator

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Hi there. Thanks for reaching out, and apologies for the inconvenience this has caused you. We need to verify some information first. Did you notice that this occurs after a firmware update as mentioned below, or this occurs randomly even without an update? We'll be waiting for your confirmation. Thank you.
2023-5-13
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. . . . . .
lvl.2

United States
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DJI Tony Posted at 5-13 18:56
Hi there. Thanks for reaching out, and apologies for the inconvenience this has caused you. We need to verify some information first. Did you notice that this occurs after a firmware update as mentioned below, or this occurs randomly even without an update? We'll be waiting for your confirmation. Thank you.

I have noticed it occurring after firmware update, but it appears to occur at other times as well, sometime after the most recent firmware update (and multiple times between updates)

thanks
Ian
2023-5-13
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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Hello. After the last update, all settings when working with the camera were reset. After that I set everything up.
The day before yesterday everything was fine, but yesterday, it was also noticed that the camera settings were reset.
2023-5-13
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frankymusik
First Officer
Flight distance : 27841053 ft
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Germany
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Drone.Hunter Posted at 5-13 20:33
Hello. After the last update, all settings when working with the camera were reset. After that I set everything up.
The day before yesterday everything was fine, but yesterday, it was also noticed that the camera settings were reset.

Oh that doesn't sound good at all...   
2023-5-13
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Yep happens to all DJI drones Ive owned so far.    It's very annoying.  
2023-5-14
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Seems to happen after almost every FW update.  Gets a bit time consuming resetting everything.
2023-5-14
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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Yesterday I flew again, in the morning everything is fine, in the evening the photo settings were reset (and I use jpeg + raw).
While such an assumption: this happens after switching different automatic modes.
2023-5-14
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