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Mini 2 not turning on with two baterries
304 2 2023-5-14
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themagget
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Portugal
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Hi,

this will sound stupid, but it's actually what is happening to me.
A couple of weeks ago I crashed my mini 2, apparently it was fine with just a couple of scratches.
I picked it up and it wouldn't turn off. I had to take out the battery in order to shut it down.
I put the battery back on and after a couple of tries I managed to get it working. It flew ok and nothing seemed to be malfunctioning.
The next time I used the drone, it didn't turn on. I was using another battery (i have 3 total), not the one from the crash, then I changed to another battery (still not the one from the crash). Finally I tried the battery from the crash and it worked…
Well, now I have two batteries that don’t work and one that does..
All the equipment was bought at the same time, so i think it’s not an issue . It was bought about a year ago with no prior incidents.
Did this ever happen to anyone, does anyone know how i can fix it?
Having just one battery is simply not enough for my needs.
Thanks in advance for the help.
2023-5-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the incident that happened on the unit. I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Thank you for your understanding and support.
2023-5-14
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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The drone has male pins in it battery connector, check they aren't bent, unlikely but....
I'd also try repeatedly switching it on and off, I am wondering if the crash cracked a solder joint associated with the switch-on / switch-off switch.

2023-5-14
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