fablot
lvl.1
Italy
Offline
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DJI Tony Posted at 11-17 03:52
Hello there, Please make sure the phone is compatible with the Osmo mobile 2.
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If replacing the phones, balancing manually, and calibrating the gimbal still cannot solve this issue, if possible please visit a DJI store near you to test your phone. If the issue does not show on the other gimbals or you are not able to test it, we suggest sending the gimbal for repair. You can submit a repair request here: https://repair.dji.com/it/repair/index. We appreciate your patience.
Hello Tony, thanks for the reply.
The smartphone is compatible! In any case, I tried with several smartphones and before putting the gimbal back in the drawer, I had used it without any problem. I won't send it for repair, because it would certainly cost more than the value of the gimbal itself, which is no longer worth anything today.
When it was its time, I paid much more for it than a cheap product from unknown brands, thinking that the brand was synonymous with quality and durability over time, but instead I used it very little, placed it in the drawer (without humidity and well preserved ) because it was not necessary and when it was necessary, I found it no longer working.
Next time I will definitely buy a cheaper brand, at least if it mysteriously stops working it won't disappoint my expectations.
Cheers
Fabio |
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