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Mini 2 Gimbal Stuck with ND Filter attached
97 5 5-23 00:26
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Macca_GB
lvl.1
Flight distance : 70545 ft
United Kingdom
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Hi, I just purchased Skyreal Mini 6 Pack Pro set of ND filters for my Mini 2. When I attach any of the filters, I get gimbal stuck error. If I remove the filter the gimbal functions correctly. I have tried to calibrate the gimbal with the ND filter attached but it never gets past 10%. If I calibrate with no filter attached, it completes successfully. Has anybody else had this issue with this type of filter?

Thanks in advance
5-23 00:26
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DJI Tony
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Hi, Macca_GB. Thanks for reaching out, and we're sorry to read about the errors encountered. DJI cannot guarantee performance and stability when using third-party accessories. If such produces errors, we do not recommend using them as it may damage the drone. We hope your co-users who have experience with such a product can share their feedback here. We appreciate your understanding.
5-23 02:31
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Macca_GB
lvl.1
Flight distance : 70545 ft
United Kingdom
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DJI Tony Posted at 5-23 02:31
Hi, Macca_GB. Thanks for reaching out, and we're sorry to read about the errors encountered. DJI cannot guarantee performance and stability when using third-party accessories. If such produces errors, we do not recommend using them as it may damage the drone. We hope your co-users who have experience with such a product can share their feedback here. We appreciate your understanding.

Hello, thanks for the response. I completely understand your position, but thousands of people must have purchased these filters, curious to know if anybody else has encountered such issues. Do DJI recommend filters for the Mini 2?
5-23 04:01
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mustangman
lvl.3
Flight distance : 383366 ft
United States
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I use the same filters and have had no issues so far.  Make sure you install the filter with the mini 2 turned off.  It is possible to damage the gimbal if installing filter with drone on.
5-24 16:24
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Mobilehomer
Captain
Flight distance : 15054177 ft
United States
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I have the same set. Make certain you have them installed correctly and fully seated. ZERO problems here.
5-24 17:12
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Macca_GB
lvl.1
Flight distance : 70545 ft
United Kingdom
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mustangman Posted at 5-24 16:24
I use the same filters and have had no issues so far.  Make sure you install the filter with the mini 2 turned off.  It is possible to damage the gimbal if installing filter with drone on.

Thanks for the response. I started fitting the filter with the drone off, but it always gave a error. Now,  I know its bad practice, but the only way I can get the mini 2 working with a filter attached. is to attach the filter AFTER I have powered it on and the drone has gone trough its power up sequence. It flies with no issues.
5-24 23:52
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