WTF HAPPENED?!?!

So I was using the mic normally and connected it to my pc with a USB-C, works fine everything is good, So, im happy that everyting works I tested it out on my camera and iphone before this so things are great and the product works!
Then I go to plug it in to use as a discord mic to see if this mic is better than the blue snowball mic and... nothing. No pop-ups, no sound, etc. It shows that it's working because it is getting charged, but why can't I use it on my pc now??? I think it would be great to have an extra mic, or use the better DJI mic for live streaming, but I can't any more. I've tried the 3.5mm jack and USB-c, neither worked for Autoplay, no notification , nothing
I've searched online for any fix, nothing works, I'm about to give up since its a week since I've purchased the DJI mic
My only guess is that I should have installed the files the first time(firmware for the reciver and transmiter), but why won't life give me a second chance after
I screwed up once, I now have knowledge, yet I can't use it.
Nothing I buy ever seems to work right ;(

Hello, there. Sorry for the inconvenience. May we know what computer you are using?

DJI Wanda Posted at 5-23 23:20
Hello, there. Sorry for the inconvenience. May we know what computer you are using?

I'm using Windows 10 ( tried to update to 11 and every file got deleted in recovery, didn't fix the issue either unfortunately ) , Desktop Built by my dad here are the specs:

Device name        DESKTOP-MF83E7M
Processor        AMD Ryzen 7 3700X 8-Core Processor                3.59 GHz
Installed RAM        32.0 GB
Device ID        5F3BC01B-A48C-4A98-8575-87BB88313D48
Product ID        00325-91004-28935-AAOEM
System type        64-bit operating system, x64-based processor
Pen and touch        Pen support

and

Edition        Windows 10 Home
Version        22H2
Installed on        ‎5/‎25/‎2023
OS build        19045.3031
Experience        Windows Feature Experience Pack 1000.19041.1000.0

my main problem is that the autoconnection won't work still, So I can't download the files needed

Unixem Posted at 5-24 20:16
I'm using Windows 10 ( tried to update to 11 and every file got deleted in recovery, didn't fix the issue either unfortunately ) , Desktop Built by my dad here are the specs:

Device name        DESKTOP-MF83E7M

You mean the problem is DJI Mic cannot be recognized after it is connected to a computer, right? You can try the troubleshooting below to see if it helps.
1. Reset the DJI Mic receiver to default settings.
2. Format the DJI Mic transmitter via the DJI Mic receiver.
* Ensure that there is no need to back up the internal data before formatting the internal storage. If the relevant data is needed, please skip this step.
3. Use another USB A to C cable.
4. Disable the disk/security tool software in the computer.
5. Use another computer and see if the issue still exists.

Yes, that's right,
I've tried all of the except for disabling the disk/security tool, because that is no where to be found on my computer, So I don't think I have it or its fully hidden somewhere that I don't know of.
I've even tried connecting it to my laptop and it did not work
both the cables didn't work, nor did the default setting or the format
I can send video footage to  show you more accurately what the problem is, but its been a few days and the only solution I found is sending it in for repair even though I bought it a week ago

Unixem Posted at 5-25 06:26
Yes, that's right,
I've tried all of the except for disabling the disk/security tool, because that is no where to be found on my computer, So I don't think I have it or its fully hidden somewhere that I don't know of.
I've even tried connecting it to my laptop and it did not work

We are sorry for that. If all the troubleshooting steps can not resolve the issue, you are advised to send it back for further diagnosis. Here is the link:
https://repair.dji.com/us/repair/index