So I just got this Osmo Pocket 2 from a friend and he hasnt used it in a while. When I first used it, it was all perfect and battery fully charged. I plugged it in with my Iphone 12 and the Mimo app said there is an update. I went to do the update. But it somehow got canceled on the installation part and now when I turn it on the gimbel moves just as normal but the screen is turned on but no image. And when I plug in the Iphone the led flashes red like 6 times and the osmo pocket doesnt get recognized by the mimo app. Is there a way to fix that? Maybe I can manually reinstall the firmware? I looked for downloadeable firmware but couldnt find anything. Someone pls help. :´(.

Hi there. Thank you for reaching out and we're sorry for this unpleasant experience. Can you please take a short video showing the unit when you turn it on? You may upload the video via Google Drive or Youtube then send the link here so we can check the video. Please keep us posted for us to help you further. Thank you for your understanding.

Powering it on and Gimbal function: https://drive.google.com/file/d/1jkDc19Lgrq8ATtt5yzEqvyCvHfnnmfox/view?usp=drivesdk

Turning it on and off again: https://drive.google.com/file/d/1jmQhpJ_pmOiUYaF5OsE_twzo6PM7hswV/view?usp=drivesdk

Red light blinking like 14 times: https://drive.google.com/file/d/1dXaroD_kvxuI5DdJ3eqVpuLVEHat3sgD/view?usp=drivesdk

Can you help me maybe manually reinstall the firmware? Since that is where the problem lies I think that could fix it. Couldn´t find any firmware files on the internet tho. Only when someone had a problem they sent him a version per PM. Thanks for helping.

Do the links work?