I just received my DJI Pocket 2 today by mail and excitedly tried turning it on, nothing happened. I held down the button for ages and still nothing happened.

I put it on charge for over 3 hours (green light blinks 3 times - according to your instruction booklet this means it has 70% battery) and pressed the power button once. Nothing happened.

I pressed the power button for longer and still nothing happened.

I can't connect to the app to activate because it requires it to be turned on. The thing won't turn on.

Please help. I need it for my wedding this weekend and I chose this over buying a camera thinking it would be the better option.

Please help

Did you press the power button on the side or the one in lower right?

The side button where the sticker said power button.

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please provide us with a short video showing the issue when you turn on the unit? You may upload the video via Google Drive or Youtube and send the link here to us. Also, please make sure to activate your newly received DJI Pocket 2. I will post a tutorial video on how to use the DJI Pocket 2 for the first time. Please keep us posted. Thank you.