DJI Goggles 2 screen goes black after initial start up
371 1 2023-5-25
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Erod86
lvl.1
Flight distance : 732871 ft
United States
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DJI Goggles 2 screen goes black after initial start up. The goggles start up and show the loading screen when turned on however it turns off after a few seconds to a black screen. When connected to a cell phone the video transmits the camera feed from the drone but sceen on the goggles themselves is still black. Goggles are less than a year old. The firmware is update. I also tried connecting it to DJI aassitant 2 (DJI FPV Series) however the app does not reconzine the goggles. Any help will be appreicated, thank you again.
2023-5-25
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for this unpleasant experience. I'm afraid that you may consider sending your Goggles in for a proper diagnosis. You can contact our support team to start up a ticket at https://repair.dji.com/repair/index . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your understanding and support.
2023-5-25
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