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DJI Osmo Mobile 6 Smartphone Gimbal - Micro Movements Problem
74 3 5-25 15:07
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Shmuel Cpda
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Panama
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Hi
I just got my DJI Osmo Mobile 6, and at first, I thought it worked fine, but a couple of weeks later it started making some strange micro-movements.
It doesn't happen when it is on a flat surface. Only when it's on my hand. I have another phone gimbal, much older, from another brand and it's as still as it should be when holding still.

The slight shakiness is especially visible when you hold it still. It's like it's trying to compensate. I can also feel slight movements inside the gimbal; sometimes it feels warm.

I already tried looking at some other threads, making sure the points were in the right place on the magnet placement. Also made sure that the clamp wasn't too high or too low, or to the right or left. Made sure it's right in the middle.

I recently downloaded the MIMO app from your website and calibrated it a few times.

All other functions seem to work well and there is stabilization, but there is just that strange light micro-movements.
I feel awful right now, because returning it would be impossible in my situation.

Please help.
5-25 15:07
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DJI Tony
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Hi there. Thanks for reaching out, and we're sorry for the inconvenience. Can you confirm what specific mobile device you're using? Also, is it possible for you to record the slight shakiness and post it here? We'll be waiting for your update.
5-27 07:04
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Shmuel Cpda
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DJI Tony Posted at 5-27 07:04
Hi there. Thanks for reaching out, and we're sorry for the inconvenience. Can you confirm what specific mobile device you're using? Also, is it possible for you to record the slight shakiness and post it here? We'll be waiting for your update.

Hi
Thank you for replying. Im going to link a video I made with the gimbal, while holding it steady.

To explain a bit further, it doesn't do it for the first 30 seconds after a long rest. But then after a minute it starts making strange movements. It seems to only happen with slow movements or when Im holding it steady. It doesn't happen when I'm moving it fast or when it's on a flat surface.

My phone is a Samsung Galaxy A52
Weighs around 190.
Fits perfectly well on the holder.
The app has no problems.
I've tried it with and without the cover.

I've also tried it with a Google Pixel 2XL
Same problem.


https://youtube.com/shorts/WcFmPH11AaM?feature=share
5-27 07:48
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DJI Tony
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Shmuel Cpda Posted at 5-27 07:48
Hi
Thank you for replying. Im going to link a video I made with the gimbal, while holding it steady.

Thanks for sharing these additional details. We'll have it forwarded to our engineers for further checking. We'll let you know once we receive feedback. Thanks for your understanding.
yesterday 05:37
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