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Not working as a webcam in MS Teams
72 4 5-26 02:48
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eddie00001
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United Kingdom
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Hi all,

Does anyone use their camera for MS Teams?  

I've tried to use it and while MS Teams recognises the camera, I just have a white screen almost like a light lens cover on.  The camera works perfectly on Zoom and Photo Booth connecting automatically on both.

Using macOS Ventura 13.3.1

Thanks
5-26 02:48
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. It shows here that the webcam function of the DJI Osmo Action 3 only works with Photo Booth (macOS system built-in software) when using MAC. We haven't tested the MS Teams yet therefore, we cannot guarantee the stability of the software when in use with the said feature. We will coordinate this with our relevant team for attention. Thank you for your understanding and support.
5-26 19:53
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eddie00001
lvl.1

United Kingdom
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Thanks for your response, thought I was missing some setting or something with it working in Zoom, Facetime and Photobooth
5-27 02:21
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DJI Tony
Administrator

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eddie00001 Posted at 5-27 02:21
Thanks for your response, thought I was missing some setting or something with it working in Zoom, Facetime and Photobooth

We understand. If possible, kindly post a screenshot of the MacOS system for further checking. Thank you.
5-27 06:42
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eddie00001
lvl.1

United Kingdom
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MS Teams Settings
MS Teams when video is 'on'


Screenshot 2023-05-27 at 15.45.06.png
Screenshot 2023-05-27 at 15.55.51.png
5-27 06:50
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