Please select Into the mobile phone version | Continue to access the computer ver.
Compatibility with One+ 11R
365 1 2023-5-29
Uploading and Loding Picture ...(0/1)
o(^-^)o
Vinvin55
lvl.1

India
Offline

Hi there,
I use Osmo Mobile 2 gimbal. Recently, I changed my mobile phone to One+ 11R. The DJI GO app is not functioning with new mobile. When I try to connect my gimbal, it says grant permission to access to photographs, camera etc. even though all permissions are already given in settings.
Any suggestions to break this impasse?
2023-5-29
Use props
DJI Gamora
Administrator

Offline

Hi, Vinvin55. Thank you for reaching out. Please try the following steps below:

1. Please download the latest version DJI Go App from the DJI Website. Here is the download link: (https://www.dji.com/downloads/products/osmo-mobile-2).
2. Please visit your phone system settings and check if the storage and location services of DJI GO have been granted access permission.
3. Please check if the location service on their mobile device was enabled.
2023-5-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules