DJI Tony
Administrator
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Hi, Kevin E. If you have already checked the volume and the RC is not on mute, can you please try to do the factory reset? To do it, you need to swipe down from the menu and tap the bolt icon on the upper left side of the screen for the settings. Select "System" and then "Reset option", there you will see "Erase all data(Factory reset)". If that won't work please try to refresh the firmware by using the DJI Assistant 2. You can download it here and install it on your computer. You will need to connect your DJI RC to your PC using a USB-C cable when the Assistant 2 is already installed. Please update us for further assistance. |
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