WhatsNotToHike
lvl.2
Spain
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DJI Diana Posted at 6-6 03:36
No worries. Feel free to reach out at any time for any inquiries you might have in the future. We're here to help. Thank you.
Hello Diana.
I have replied to Tony but out of courtesy, wanted to update you too, while I wait for Tony to reply.
I took the Mini 3 pro out this evening, without a filter and the problem persists. Everything was working ok until I tried the 'Spotlight' mode and immediately the wobble effect started happening. So i landed the drone, switched it off and then flew it again. However, as soon as I switched it on again, it was wobbly footage immediately, as if it was still in spotlight mode but it wasn't.
So i think my drone is faulty. I have only flown it 4 times in total and I'm very disappointed. I bought it brand new only 7 weeks ago so obviously still under warranty. I didn't buy it from the DJI store, I bought it from Photospecialist https://www.photospecialist.es/dji-mini-3-pro-smart-controller
But I believe i send the drone back to DJI, correct? I will need some guidance on how to do that as I cannot figure it out on the DJI support sections. Please can you help me with that? Pm me if it's easier.
When it's replaced, i would like a brand new, unopened one in return, rather than a second hand one, as this is practically brand new!
Many thanks for your help.
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