hi all

after id go japan, my mini 3 pro only show single band on the app ,
and too many interfrence
anyone can help

david chow Posted at 6-6 06:02
[view_image][view_image]

Hi, david chow. Thank you for reaching out. To further assist you, can you please confirm the current location of the drone? Is it in Japan or another country? Thank you.

hi,
I yes, I'm in hk
but after I'd visit Japan last month
this happen when I back hk

BTW
I'd try to connect my controller using my iPad, (before is samsung mobile)
that's resume

can I know any foster methods to solve it

david chow Posted at 6-7 01:44
hi,
I yes, I'm in hk
but after I'd visit Japan last month

Hi, david chow. Thank you for the reply. Please try the following steps below:
1. Take the aircraft, remote controller, and mobile device (with app installed) to an open outdoor area. Power on the aircraft and remote controller and connect them to the mobile device’s app.
2. After powering on, the aircraft will automatically search for a satellite signal. When the app shows that the number of satellite signals reaches 10, continue to wait for about one minute.
3. Power off the remote controller and aircraft and then restart them. Check whether the image transmission signal can switch between 2.4 GHz and 5.8 GHz.
4. If switching fails, please refresh the aircraft's firmware and follow steps 1, 2, and 3 once again. Please download the DJI Assistant 2 from this link to refresh the firmware. Please keep us posted. Thank you.

hi
I'd try that method
but negative,  I restarted it several times but nothing changed
so I just try using ipad , that's work

Hi, i'm having this same problem, already tried all the steps the support told me.

Did you found any other way around besides using an apple device?

I don't have a iphone/Ipad. Thanks

andresvorbau Posted at 9-21 03:48
Hi, i'm having this same problem, already tried all the steps the support told me.

Did you found any other way around besides using an apple device?

I'm sorry to hear that
but really I'd try all method but same as you
so I'd remembered that fcc mode switched on other previous
so I'd try and success
may be you need others to help

Ok, thanks anyways!

If i find other solution i will let you know

https://forum.dji.com/forum.php? ... D776%26typeid%3D776

This can also be usefull

I also saw some people saying that when connecting to the older controler, the frequency options appeared again.

I connected the RC-N1 and the drone with my Friends iphone.

And the option do DUALBAND and 5.8GHZ were there.

And when I changed Bach to my galaxy s20 it was still available.

Soo I think it is solve

All I had to do was connect to an iphone lol

andresvorbau Posted at 9-22 15:56
I connected the RC-N1 and the drone with my Friends iphone.

And the option do DUALBAND and 5.8GHZ were there.

yes, thats whats i fo after japan trip
after id connect to ios system
all problem solved