Hello, I have this problem when performing the multispectral reconstruction, I have done tests with the total number of photos or with less photos (thinking that some could be corrupted) and the same thing happens, these circles always appear right in the part that seems to join each image in each index is the same error(NDVI, GNDVI, LCI, NDRE and OSAVI). I use Mavic 3 Enterprise Multiespectral drone.

NDVI Image error

https://i.postimg.cc/x807m4Xn/imagen-2023-06-18-002615412.png


RGB Image whitout error
https://i.postimg.cc/grbx43Pz/imagen-2023-06-18-002824974.png

Hi there, we are sorry to know about this. We will forward it to the corresponding team for further checking.

Hi there, sorry for the late reply. Could you please tell us the current firmware version and take some photos for our further analysis?

I have experienced same behavior with version 3.7.0, after upgrading to 3.7.3 its gone, at least it seems its gone. But on single photos on direct sunlight there is this kind of orbish artefact. You clearly see it in top left. I think this may cause orbing. Any ideas?

fans2a11361d Posted at 6-22 06:22
I have experienced same behavior with version 3.7.0, after upgrading to 3.7.3 its gone, at least it seems its gone. But on single photos on direct sunlight there is this kind of orbish artefact.[view_image] You clearly see it in top left. I think this may cause orbing. Any ideas?

Hello, there. Sorry for the inconvenience. Would you please tell us more information?
Like aircraft models, firmware versions, and others.

DJI Wanda Posted at 6-22 22:49
Hello, there. Sorry for the inconvenience. Would you please tell us more information?
Like aircraft models, firmware versions, and others.

Its DJI Mavic 3M same as user above, latest available firmware to this date.

mathewst Posted at 6-22 23:09
Its DJI Mavic 3M same as user above, latest available firmware to this date.

Got it. We will consult with our teams first.

mathewst Posted at 6-22 23:09
Its DJI Mavic 3M same as user above, latest available firmware to this date.

We have confirmed with our engineers. Currently, the issue is an Industry bottleneck. Not only DJI Terra, but other software also can not process the issue targetedly.
We can only recommend you avoid direct sunlight or midday.
Thank you for your understanding and support.

Mavic 3 Multispectral Enterprise Drone Keep getting error with indices on DJI Terra, updated to version 3.7.3, Drone firmware updated today 1st Jul 2023. I can't see any of the vegetation indices they all look like this (NDVI , GNDVI, LCI, NDRE and OSAVI)

DJI Wanda Posted at 6-23 03:09
We have confirmed with our engineers. Currently, the issue is an Industry bottleneck. Not only DJI Terra, but other software also can not process the issue targetedly.
We can only recommend you avoid direct sunlight or midday.
Thank you for your understanding and support.

I have seen that the problem arises right where the location of the camera is or close to them (in white circles), I don't know if this is a clue. Attached a black and white image is a screenshot of Red Edge and nothing strange is seen


            

Red Edge Image

DJI Wanda Posted at 6-23 02:11
Got it. We will consult with our teams first.

As extra information I have tried it with the Model Sample published by DJI itself https://enterprise.dji.com/dji-terra I got the same problem, impossibility to generate the vegetation indices

Terra Drone Posted at 7-1 17:09
As extra information I have tried it with the Model Sample published by DJI itself https://enterprise.dji.com/dji-terra I got the same problem, impossibility to generate the vegetation indices

Thanks for the added information. We will forward it to our team for further analysis as well.

Terra Drone Posted at 7-1 17:09
As extra information I have tried it with the Model Sample published by DJI itself https://enterprise.dji.com/dji-terra I got the same problem, impossibility to generate the vegetation indices

Hi there, we got an update from the corresponding team that this issue may be caused by the computer language system. Could you please tell us your computer language setup? Could you please try to change to English to see if it helps? We will also optimize this issue through updates.

DJI Mindy Posted at 7-3 02:17
Hi there, we got an update from the corresponding team that this issue may be caused by the computer language system. Could you please tell us your computer language setup? Could you please try to change to English to see if it helps? We will also optimize this issue through updates.

Yes, I have managed to make the indexes, I just had to change the computer's system language, my language was Spanish, now I left it in English and it worked. Thank you, but I hope they improve it in the future.

Terra Drone Posted at 7-3 12:03
Yes, I have managed to make the indexes, I just had to change the computer's system language, my language was Spanish, now I left it in English and it worked. Thank you, but I hope they improve it in the future.[view_image]

Thank you for your update, currently, kindly use the English language as a temporary solution, our engineers are aware of this and will optimize it in the future.