Hi,

Anyone has a solution or idea why everytime i shutoff my smart controller I have to reinstall DJI Pilot APK because the app has been deinstalled from the android system? The logs and cache stay on the sd card but all the rest is gone.

Thanks in advance.

Hi, djiuser_0lOR3hGwAwHk. Thank you for reaching out. Can you please send us a video of the operation for further checking? Also, please provide the firmware version of the Smart Controller and DJI Pilot app version. Thank you.

Hi,

I have the same issue with DJI Pilot app disappearing everytime i shut-down the smart controller.

Did you ever get a satisfactory answer?

Newport Dave Posted at 1-2 14:48
Did you ever get a satisfactory answer?

Hi, No I never had a solution for why this is happening..

Do you have the same issue?

Dronetic - Stefan Posted at 1-3 11:26
Hi, No I never had a solution for why this is happening..

Do you have the same issue?

I spoke with DJI and they freely admit that they deliberately disabled Pilot on the Smart Controller.   Funny though, Pilot works just fine on the CrystalSky controller.