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Horizontal balancing issues/tilting when side panning
429 4 2023-6-30
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tragicbradley
lvl.1

New Zealand
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For the most part, I've been loving the RS3 and have found it to be a great asset...however one issue has been driving me up the wall and is really slowing down my production process.
Even after calibration (gimbal calibration and horizontal balance calibration) I get some pretty extreme horizon tilting, more noticeably when doing side panning shots with the gimbal locked via the trigger. As soon as I start to move sideways, the gimbal tilts sideways in the direction I'm moving, almost giving me an off-centred, FPV looking shot (not ideal for real estate videos).

I calibrate my gimbal often, after not using for a period of time as well as after lens changes, yet this issue still persists. No noticeable tilting in basic forward/backward moving shots, yet as soon as I lock the pan axis and do any sort of sideways movement, my camera begins to lean and the horizon becomes super unbalanced.


I shoot in PF, balance camera on gimbal perfectly each time, and haven't done any major setting changes apart from the joystick speed/sensitivity - in case any of this happens to assist any further.

Is anyone else having this problem? Has anyone found a solution?

Many thanks in advance.
2023-6-30
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DJI Wanda
Administrator
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Hello, there. Sorry for the inconvenience. May we know if it is convenient to you to record a video for us so that we can better understand your issue?
2023-6-30
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Vitor G.D.
lvl.3
Flight distance : 70499 ft
Brazil
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Sorry bro, but that's one of the problems they haven't fixed since 2022. Others are: unstable when used with supersmooth; roll jitter. Tons of users reporting similar issues from different coutries... zero solutions. And if you send it to repair, they'll send it back with the same problem. I came to the forum today to find a solution, but I only saw new people with the same issues Pleease make a recall, DJI
2023-7-11
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PCSTAR
lvl.2
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Vietnam
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Vitor G.D. Posted at 7-11 10:10
Sorry bro, but that's one of the problems they haven't fixed since 2022. Others are: unstable when used with supersmooth; roll jitter. Tons of users reporting similar issues from different coutries... zero solutions. And if you send it to repair, they'll send it back with the same problem. I came to the forum today to find a solution, but I only saw new people with the same issues  Pleease make a recall, DJI

I have the same problem with RS3 pro, after replace from warranty, it fix the panning issue but it not level balance when turn on. I'm thinking about buying the rs3 pro again but i care about the issue come again
2023-7-25
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Vitor G.D.
lvl.3
Flight distance : 70499 ft
Brazil
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PCSTAR Posted at 7-25 10:17
I have the same problem with RS3 pro, after replace from warranty, it fix the panning issue but it not level balance when turn on. I'm thinking about buying the rs3 pro again but i care about the issue come again
Clear production defect, no solutions, zero support from DJI, no recognition of the problem and the same issues with the rs3 pro... I wish you good fortune in the wars to come, haha.
2023-7-26
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