Please select Into the mobile phone version | Continue to access the computer ver.
DJI support equals zero
656 4 2023-6-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_T8syPbkO8YYs
lvl.3
Flight distance : 2789629 ft
Germany
Offline

Hi,

for more than one year i reported a closed restricted area in Germany which is for DJI still active.
Up to now, the incident is still in progress...
More than one year, DJI please go back to sleep...
And yes, i had several contacts with DJI, everytime the same answer "Yes is still in progress, i will push your incident".

That means for me... never any cooperation with DJI.


p...
Incident.jpg
2023-6-30
Use props
DJI Wanda
Administrator
Online

Hello, there. Sorry for the inconvenience. May we know if you contacted our flysafe teams and report this to our flysafe teams? About the issue you mentioned, may we know did you contact our support through emails or online chat?
2023-6-30
Use props
djiuser_T8syPbkO8YYs
lvl.3
Flight distance : 2789629 ft
Germany
Offline

I had contact via eMail and contact formular with the flysafe team, but nothing happens.
Last contact was Vici.gao at Jan 05. 2023
2023-6-30
Use props
DJI Wanda
Administrator
Online

djiuser_T8syPbkO8YYs Posted at 6-30 23:30
I had contact via eMail and contact formular with the flysafe team, but nothing happens.
Last contact was Vici.gao at Jan 05. 2023

Thank you for your reply. We confirmed with our flysafe teams, here is the response: DJI Geofencing system is a voluntary, advisory tool provided by DJI to improve safety of drone use. It is not tied to local regulations and should not be seen as a guide to local regulations.
 
Since the laws and regulations differ in every country, we are unable to make our no-fly zone completely the same as in every country. We will gradually optimize and improve the GEO map, to be able to support advanced operations in your country, but it takes some time. Your kind understanding will be highly appreciated.
2023-7-1
Use props
djiuser_T8syPbkO8YYs
lvl.3
Flight distance : 2789629 ft
Germany
Offline

Great, DJI published no fly zone, where no fly zone exist since more than 6 years.
Sorry, but no more comment from my side.
2023-7-1
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules