Waldo4280
lvl.4
Australia
Offline
|
Rapidlaser Posted at 12-15 00:46
Yep and it seems they have to make every version with at least one fault, the PC version has been reported to have this rc2 connection problem too, I know its not great to use profanity but what a sad bunch of absolute tossers DJI are, they let themselves down badly with this type of behaviour especially when you consider how many of their products most of us have bought, I started with the Wookong controller suff over a decade ago now, bought the spark, the Mavic 2 pro, the FPV, and 2 Avatas, all the fly more kits and the horrendous goggles RE that have only been used 4 times. it really is a damn cheek!
I would not swear in forums, however it’s evident from the copy and paste vanilla replies from moderators, that nothing has been or will ever be done to rectify the issue.
Instead the blame continues that the hardware is at fault because it’s no longer compatible with the app version. If I tried that in a workplace as a Senior UX Designer (which is what I am), then I’d be shown the door very quickly.
So my patience has run out and as a customer I would not recommend DJI. Do I like my drone? Yes. But what helped me make the decision to put nearAUD $3k down on the DJI FPV was it’s ease of use and I could learn to fly virtually. If had known about the utter contempt of DJI for customer service, then I would have done something totally different with my money.
Could the threat of class action against DJI do something? Question is, what’s covered in the Terms and Conditions of their app and what multitude of excuses have they made so they don’t have to give a F@#$? |
|