I bought a smart controller second hand.  Works perfectly but my folder remains white.  I have connected hotspot from my phone and also direct to 5ghz wifi.  But the folder won't load.  How can I fix that I can see where I'm flying.  The smart controller is connected to the Mavic air 2.

HI, djiuser_viK7gAXwoi3e. Thank you for reaching out. Are you pertaining to the offline maps? Can you please provide us with the firmware version of the RC and a video showing the issue for further checking? Thank you.

DJI Gamora Posted at 7-9 17:06
HI, djiuser_viK7gAXwoi3e. Thank you for reaching out. Are you pertaining to the offline maps? Can you please provide us with the firmware version of the RC and a video showing the issue for further checking? Thank you.

Ik heb bijlage verzonden. Ik hoop dat je dit bedoelde.

I've added an attachment, hope that's what you mean

Bigpapa Posted at 7-11 15:51
I've added an attachment, hope that's what you mean

Thank you for the photos. Please connect to the network, then drag the map to load the map. Kindly switch the hotspot to 2.4 GHz as well and have a try. Please keep us posted.