DJI Gamora
Administrator
Offline
|
Thanks for the reply. Please try the following steps below:
① Ensure that the charging temperature range for the intelligent flight battery is within the required range;
② Change another port of the charging hub for charging. If the battery can be charged normally, it indicates that the battery port of the charging hub is abnormal. If the charging still fails, change the charging method, use a charger, and ensure that the battery is not in hibernation mode;
* The batteries of some products will enter hibernation mode when shipped out from the factory for long-term storage. A battery in hibernation mode can be woken up with a charger, but not with a charging hub. If the wake-up fails, please re-connect the charger until the battery wakes up.
③ Please check the battery LED status, comparing to the battery LED status to confirm if the battery protection information is triggered by abnormal charging;
④ Try to use another battery in the same charging port and observe whether the charging is abnormal. If it charges normally, it indicates that the first battery is abnormal. If the charging still fails, please use a charger for charging.
Moreover, here's the recommended maintenance for the long-term storage of batteries:
During storage, the battery will deplete at an extremely low speed as is normal for lithium batteries. When the battery level is extremely low, batteries may over-discharge.
To maintain battery activity and extend battery use life, it is recommended to discharge the battery to 40% - 65% when it will not be used for 10 days or longer and store it in a dry and cool place (22°C - 28 °C). Check the battery level every three months and then let the battery completely discharge and then recharge it. Pay attention to battery maintenance during daily use. |
|