djiuser_ZuUi8Seum7Oo
 lvl.2
Flight distance : 111138 ft
United States
Offline
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DJI Wanda Posted at 7-15 17:53
Hello, there. Sorry for the inconvenience. May we know if you contacted our support by emails? If so, would you please tell us the ticket numbers? We will confirm with our teams again.
Thanks for your attention. I contacted Support thru your Support Live chat on 07/14/2023. After checking all cables/connections and inputs along with all Settings for HDMI, he would like for me to do a factory reset on both of my controllers. It doesn't make sense as I bought one controller in May and the other in July. Neither controller (working in Dual Operator or Single Operator mode) outputs a HDMI signal. I find it unlikely it would be a problem with the circuit boards...in BOTH controllers. |
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