Hello, I have my avata settings with no maximum distance. Yesterday I went to fly to the beach and after a few meters the warning of the maximum distance reached of 60 meters appeared. What could have happened? thank you

Hi there. Sorry for the inconvenience Are you logged in to your Fly app?

Hi thanks for your reply , no need to be ? I have googles Integra , to fly you need to be connected to the phone by usb all the time ? I thought that it integrates them since they have built-in GPS, they don't need the phone

Capblack Posted at 7-19 03:32
Hi thanks for your reply , no need to be ? I have googles Integra , to fly you need to be connected to the phone by usb all the time ? I thought that it integrates them since they have built-in GPS, they don't need the phone

Hi, Capblack. Thank you for the reply. No need to connect your mobile phone but if Avata prompts you that you need to connect to a mobile phone to remove the flight restriction please perform all the necessary connections, then connect a mobile phone and the goggles to the network to remove the restrictions.

Moreover, there will be a height limit and distance limit on your DJI Avata drone in any of the following situations:

• When in a no-fly zone, the aircraft is unable to take off. When in a restricted zone, the aircraft has an altitude limit but no distance limit.
• There is no GPS signal, or the GPS signal is poor. (The flight altitude is limited to 30 meters).
• The aircraft is not connected to the goggles, thus failing to take off.

If you think that you have followed the steps above and you have tried different flight environments but the issue persists, please provide us with the flight record for further checking.

How to export the flight records folder:
Mac system: Apple Music can be used to export the folder of flight records.
1. iOS devices: Connect the mobile device that flight records have been synchronized to the PC, open iTunes, and then export as follows:

2.  Android devices: Connect the mobile device that flight records have been synchronized to the PC, and choose “File Transfer”. Then enter the folder “.\Android\data\dji.go.v5\files\FlightRecord” and copy and paste the “FlightRecord” folder.

The storage path of the flight records folder is different for different brands of Android devices. But the key point is to find the folder under the path [..\dji.go.v5\files\FlightRecord].

ok I understand I will check this if you have asked me to connect to the application, I really did not pay attention to this last thing, thank you very much for the help

Capblack Posted at 7-19 05:41
ok I understand I will check this if you have asked me to connect to the application, I really did not pay attention to this last thing, thank you very much for the help

You're most welcome, Capblack. Have a safe flight always!

Capblack Posted at 2023-7-19 05:41
ok I understand I will check this if you have asked me to connect to the application, I really did not pay attention to this last thing, thank you very much for the help

Hi, I would like to know the result, did logging in help in this situation? - I have the same issue on my avata

DJI Gamora Posted at 2023-7-22 04:07
You're most welcome, Capblack. Have a safe flight always!

Avata keeps saying connect to dji fly outdoors AND I can not got past 300 feet away ,PLEASE DONT TELL ME TO CHECK THE SETTING  bcause its set to unlimited ,   Dont tell me to reset everything because there are alot of people have the same isse AND YES i just updated the latest firmware .   what is ther issue with the avata 2

moi aussi pareil obligé de Lesse mon téléphone branché je suis vraiment déçu je n'avais pas se soucit avant la mise a jour de basse de données flysafe.le pire ces qu'on peut pas revenir en arrière