change of address
268 3 2023-7-25
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Vital1337
lvl.2
Germany
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Hello

I ordered 2 days ago and noticed that it hadn't shipped yet. then looked again more closely and see my old address is still there, how can I change it quickly? or do I have to contact support? or should I cancel? order number: 0490381653611.

now waiting for the opening hours of the support

2023-7-25
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, thank you for reaching out. After checking, your order now is under packaging. Would you please send us the correct address to double confirm by PM, so that we could help to follow?
Or if you are inconvenient to send here, you could also contact our online service http://www.dji.com/support or send e-mail to support@dji.com for further assistance. Thanks.
2023-7-25
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Vital1337
lvl.2
Germany
Offline

DJI Thor Posted at 7-25 20:43
Hi there, thank you for reaching out. After checking, your order now is under packaging. Would you please send us the correct address to double confirm by PM, so that we could help to follow?
Or if you are inconvenient to send here, you could also contact our online service http://www.dji.com/support or send e-mail to  for further assistance. Thanks.

thank you for quick answer

i Send u a Pm and Send e-mail to support
2023-7-25
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Vital1337 Posted at 7-25 20:56
thank you for quick answer

i Send u a Pm and Send e-mail to support

Thank you so much, please check the PM. And I will also notify the corresponding team to follow up for you.
2023-7-25
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