Very bad NIKON, Very bad DJI
736 4 2023-7-28
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djiuser_HL5ExcHQAe33
lvl.1
Flight distance : 79872 ft
Spain
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Good afternoon;

I have just acquired two elements at the price of almost 4,000 euros.
A Nikon D850, approx 3,000 and a DJI RS3 PRO, approx 900 euros.
I find it incomprehensible to be able to connect them properly, I have to resort to forums, internet pages, YouTube, etc; being that DJI on its official website says that they are compatible (to the extent that it is), and having to wait for someone to answer me; almost like asking for a favor.
I'm talking about two leading companies, NIKON and DJI.
Which, perhaps DJI in the first place, should have an explicit manual all the way down and well documented for every camera that says it's compatible. Regardless of the brand, CANON, NIKON, SONY, etc.
Of course, if they have previously carried out compatibility tests, show these tests to their clients, with which elements they have been connected, and what could be the possible shortages or defects.
You cannot leave the clients who buy your products to the adventure, and that they are exposed to whatever.
I comment again, I have spent 4,000 euros and I still do not know what to do in the sense of: Do I return the machines to their corresponding companies, due to lack of adequate information?
(I send this same message wherever I find address emails in both companies)


2023-7-28
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Burt37
Second Officer
Flight distance : 4009 ft
Australia
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It seems that Bluetooth pairing do get lots of people, not just on this occasion... Pairing is not always just straight forward with different brand of items... You need patience and to search on Internet for the correct procedure... What ever you do, getting upset is not the solution...
2023-7-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, we are sorry for any inconvenience. You can visit the link below to check the setup method to see if it helps. https://www.dji.com/support/compatibility/rs-3-pro/d850
2023-7-29
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djiuser_HL5ExcHQAe33
lvl.1
Flight distance : 79872 ft
Spain
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DJI Mindy Posted at 7-29 04:43
Hi there, we are sorry for any inconvenience. You can visit the link below to check the setup method to see if it helps. https://www.dji.com/support/compatibility/rs-3-pro/850d

Thank you very much for your attention.
The link you send me is about Canon, I requested it about the NIKON D850.
The only thing I'm asking is where I can get the cable
Camera Control Cable: ③USB-C TO Micro USB, indicated on
https://www.dji.com/es/support/compatibility/rs-3-pro/d850.
Since in the list of compatible cables in Dji I don't see it anywhere
I also don't see anything clear about the note information in that link that says:
The information in the lens compatibility table will be continuously updated after testing is completed.
I'm not talking about the lens, but about a cable
2023-7-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_HL5ExcHQAe33 Posted at 7-29 07:46
Thank you very much for your attention.
The link you send me is about Canon, I requested it about the NIKON D850.
The only thing I'm asking is where I can get the cable

Hi there, I am sorry for the wrong link. You can visit this link to purchase the control cable. https://store.dji.com/product/r- ... micro-usb?vid=97191
2023-7-31
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