DJI Mindy
Administrator
Offline
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Hi there, we are sorry to know about this issue. We are able to locate your chat records with our support team and notice that our team has suggested you send the unit back for further diagnosis. May I ask if you've sent it back for further testing or sent it back to Amazon for a refund? If you've sent it back to DJI, you can provide us with the case number and we will help follow up on it. |
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