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DJI Wireless Mic defaulting to Mono
2726 2 2023-7-30
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Finland
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Hi!

Use case:
I'm using the Wireless double mic setup with my DJI Osmo Action 3 camera and Iphone 14 Pro. This means that I need to swap between the lightning and usb-c adapter frequently on my day to day filmmaking.

Problem:
As Iphone lightning adapter only supports Mono audio it defaults to Mono automatically when I plug in the lightning adapter to the DJI receiver unit.
BUT when I plug the USB-C adapter back in place the MONO setting stays put and it does not default back to stereo as I tend to use it with my Osmo Action 3 camera so I can get 2 channels of audio.
Because the receiver is now still in Mono if the user fails to notice it all the audio is going to be recorded to 1 channel only.

This problem has lost me SO MUCH video over the last year that it hopefully will get fixed somehow. I think the setting with the USB-C adapter should be remembered automatically OR that the unit would never automatically swap to mono even with the iphone adapter. The problem is that the automatic switching to Mono is there but not the other way around. This causes me to record Mono audio when I dont want to do that. Today I lost 8 hours of filming due to this issue.

Please please put this forward to the software development teams.


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2023-7-30
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HGDC84
Captain
Finland
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Does sound annoying indeed. Haven't noticed that myself on my mic, but on the other hand, I don't have an iPhone. I hope the DJI representatives reply to you soon.
2023-7-30
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DJI Tony
Administrator
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Hi there. Sorry for the inconvenience. I will get this referred to our relevant team. Get updated by going to the DJI official website at www.dji.com. Thank you for your understanding and patience. have a great day ahead.
2023-8-2
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