My newly bought DJI pocket 2 creator combo just arrived alongside my ordered Samsung EVO plus 256GB microSD card (A2 V30). I tried to slot the card into the pocket but it doesn't stay in and pops right back out. On the other hand the controller joystick attachment is very rigid to put in and offers a ton of friction. What to do now?

Hi there, thanks for reaching out. You could please follow the below picture to slot the SD card (insert > press).

For the joystick, we recommend that you could use your thumb to hold the rightmost side of the control stick and push it to the left to remove it.Please try, if you still have any further questions, please feel free to contact us. Thanks.