Hi
Purchased the DJI Fly app. Installed on mobile device .  Aircraft cannot connect to mobile device via app. Help please!!

Sorry, have a Samsung A13.

Hi there, sorry to hear about that. We notice that there are some imitated DJI Apps (e.g. DJI Fly - Go for Drone models, DJI Earning app) on Google Play made by illegal individuals for fraud. Which may cause risk to the property security of our users.
In order to protect the rights and interests of our users, we have complained about this problem to the Playstore. As the brand owner, we will actively protect the rights and interests of our users. As a victim of such a case, we will also actively protect DJI's intellectual property rights.
At the same time, we recommend that you download the App from DJI official channels to ensure that you can get a safe and reliable version. And here is the link to our official download center：https://www.dji.com/global/downloads
If you find such similar imitated apps, please do not click to download, and contact us for assistance in time, we will try our best to protect your rights, thank you for your understanding and support.