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Solutions for Slow Charging Issue of DJI Air 3
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18600 90 2023-8-5
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DJI Gamora
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fans0d08cb33 Posted at 11-2 17:18
Hello DJI,

Can you please confirm if the charger linked below would be suitable and a good option. It supports PD3.0 and 100watts.

Hi, fans0d08cb33. Thank you for reaching out. Yes, you may use this charger however, we still highly recommend to use a DJI charger. Thank you for your kind understanding and support.
2023-11-3
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fans0d08cb33
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Vietnam
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DJI Gamora Posted at 11-3 05:03
Hi, fans0d08cb33. Thank you for reaching out. Yes, you may use this charger however, we still highly recommend to use a DJI charger. Thank you for your kind understanding and support.

Thanks for the reply. Can you please let me know why you'd highly recommend the dji one? Do you think it would work better or quicker? Hopefully you can give me an unbiased opinion
2023-11-4
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DJI Gamora
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fans0d08cb33 Posted at 11-4 01:04
Thanks for the reply. Can you please let me know why you'd highly recommend the dji one? Do you think it would work better or quicker? Hopefully you can give me an unbiased opinion

Hi, fans0d08cb33. Because of their compatibility, DJI chargers are specifically designed to work with DJI drones, including the DJI Air 3. They are engineered to provide the right voltage and current levels to safely charge the drone's batteries. Using a non-DJI charger may not provide the correct power levels and could potentially damage your drone's battery or other components. It's generally best to use the charger provided by DJI or one that is specifically recommended for the DJI drones to ensure safe and efficient charging while avoiding potential issues related to compatibility and warranty coverage.
2023-11-4
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hahahahei
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China
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Good info! Save my life and money
2023-11-14
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DJI Gamora
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hahahahei Posted at 11-14 22:39
Good info! Save my life and money

Happy to help! Please feel free to reach us anytime.
2023-11-25
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Cylanoid
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Flight distance : 140846 ft

United States
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djiuser_vWpvbnAytJll Posted at 8-9 08:36
Hello...im using 180w charger but charging takes 12 hours

How many output ports are on the charger? It can be 180w but put out different voltages for each of the various ports. This is why I am not getting a multiport charger for the drone. If it has ONE port and says it's 100w it better be 100w lol. This could also be a cord issue. There is a video on YouTube that I found very informative. "Why an Apple Lightning chord is 130 bucks".
  That sounds nuts until you see that it has little power supplies on each end with a board and everything. That's for data but, it'll give you an idea of what to look for when you buy. Do NOT buy Amazon basic cables. I was guilty of that. Here's the video https://www.youtube.com/watch?v=AD5aAd8Oy84
2023-12-17
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tysonzach
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India
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I think when charging in very hot or very cold conditions can affect battery performance. Try to charge your DJI Air 3 in a moderate temperature environment.
1-9 21:18
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Yaros1
Second Officer
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Spain
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Good instructions!
By the way, I noticed that the speed of the charging animation on the battery lights shows the charging speed.
Cool detail!
2-4 14:38
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dsdw1
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China
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Thanks for the very detailed and informative post
2-5 01:29
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dsdw1
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China
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Thanks for the very detailed and informative post
2-5 02:09
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dsdw1
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China
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Thanks for the very detailed and informative post
2-5 02:13
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Steven808
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Flight distance : 259659 ft
Belgium
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Great post! Thanks!
2-8 01:15
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Jadeja101
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United Kingdom
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Very informative, thanks.
2-13 00:20
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Fred Fred Fred
Second Officer
Flight distance : 4512966 ft
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United States
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Thank you.
2-14 13:26
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Marclykke76
lvl.2
Flight distance : 718760 ft
Denmark
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Good information - thumbs up
3-5 12:36
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djiuser_7GFpWqq25pjQ
New

Mexico
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Help, my DJI appears with error 60064
3-7 07:35
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DJI Susan
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djiuser_7GFpWqq25pjQ Posted at 3-7 07:35
Help, my DJI appears with error 60064

Hello, this is Susan from DJI Support. Are you referring to the error code when charging the Air 3? Can you provide a screenshot of the error code? Thank you.
3-8 02:20
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FlattyDog
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Australia
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Would a 100w or 60w Charger be better for the batteries health?
4-1 04:58
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FlattyDog
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Australia
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Would A 100W or a 65W charger be better for my batteries health?
4-1 04:59
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DowntownRDB
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FlattyDog Posted at 4-1 04:59
Would A 100W or a 65W charger be better for my batteries health?

With the smart technology in the DJI batteries I'm pretty sure neither the 100W or 65W DJI charger will harm your batteries.  I use a 65W for my Air 3 batteries and they are maintaining good health after over 125 charges each.  
4-1 14:44
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DJI Susan
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FlattyDog Posted at 4-1 04:59
Would A 100W or a 65W charger be better for my batteries health?

Hello. When charging the battery with the battery mounted on the DJI Air 3 aircraft, it is recommended to use a 65W fast charger that supports PD3.0 protocol. When charging the battery using the DJI Air 3 battery charging hub, it is recommended to use a 100W fast charger that supports PD3.0/PPS protocol.
4-1 18:08
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DJI Susan
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DowntownRDB Posted at 4-1 14:44
With the smart technology in the DJI batteries I'm pretty sure neither the 100W or 65W DJI charger will harm your batteries.  I use a 65W for my Air 3 batteries and they are maintaining good health after over 125 charges each.

Hello. Thanks for sharing your feedback, it is very helpful.
4-1 18:11
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DowntownRDB
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DJI Susan Posted at 4-1 18:11
Hello. Thanks for sharing your feedback, it is very helpful.

My pleasure Susan.  Hope you have a wonderful day.  
4-2 02:54
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DJI Susan
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DowntownRDB Posted at 4-2 02:54
My pleasure Susan.  Hope you have a wonderful day.

Thank you. Wish you a happy life.
4-2 18:17
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DJI-MCRETRIX
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djiuser_vWpvbnAytJll Posted at 2023-8-9 08:36
Hello...im using 180w charger but charging takes 12 hours

Hi, Can you send more Details about your Drone and how do you charge? Then I can help you
4-10 05:57
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Rich503
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United States
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Will this one work. It said PD3  and pps.

4-15 18:45
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DJI Susan
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Rich503 Posted at 4-15 18:45
Will this one work. It said PD3  and pps.

[view_image]

Hello. According to the adaptation information you provided, this charger supports PD fast charge, and DJI Air 3 supports PD fast charge, which is compatible from the perspective of the protocol. Specific depends on your experience, if you have any questions, feel free to contact us.
4-15 22:26
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andrewk777
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Australia
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Thanks for the detailed information.
5-10 02:56
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DJI Susan
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andrewk777 Posted at 5-10 02:56
Thanks for the detailed information.

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
5-10 17:45
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Sinclairr
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Singapore
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Thanks for the very detailed and informative post.
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5-24 00:43
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Genas
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United Arab Emirates
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What is the recommended wattage for a charger to ensure fast charging for the DJI Air 3?
5-28 13:06
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ailpha1
lvl.1

Japan
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cool,cool,thinks
5-29 17:25
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Cris_Banchon
lvl.4
Flight distance : 517972 ft
Ecuador
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gracias por tu paciencia al explicar.
6-2 07:08
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ro_walker
First Officer
Brazil
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Thanks for the very detailed and informative post.  
6-16 18:21
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Deronlevy
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Flight distance : 1994426 ft

Jamaica
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thank you this helps alot
6-24 18:46
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Deronlevy
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Jamaica
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great post thanks you
6-26 17:10
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DJI Natalia
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Genas Posted at 5-28 13:06
What is the recommended wattage for a charger to ensure fast charging for the DJI Air 3?

Hi there,

Thank You for your inquiry. Recommended charger for DJI Air 3 is DJI 65W portable Charger or DJI 100W USB-C Power Adapter.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
7-6 23:45
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DJI Natalia
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Deronlevy Posted at 6-26 17:10
great post thanks you

You're welcome! Please don't hesitate to let us know if you have any further concerns. Thank you.
7-6 23:47
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Mikey76
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United States
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Great to know.
7-14 21:36
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R-Y_AN56
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United Kingdom
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thanks for the help
7-25 05:17
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