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Solutions for Slow Charging Issue of DJI Air 3
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18518 90 2023-8-5
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DJI Susan
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R-Y_AN56 Posted at 7-25 05:17
thanks for the help

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
7-25 05:28
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Zubayer.Khan
Second Officer
Flight distance : 848107 ft
Bangladesh
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Thanks for the very detailed and informative post.
7-26 08:15
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DJI Susan
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Zubayer.Khan Posted at 7-26 08:15
Thanks for the very detailed and informative post.

You're welcome. If you have any further questions or concerns, please do not hesitate to contact our support team.
7-27 17:04
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Kiko Barreto
lvl.2
Flight distance : 6699255 ft
Brazil
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Very good info... Thanks!
8-10 14:47
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DJI Susan
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Kiko Barreto Posted at 8-10 14:47
Very good info... Thanks!

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
8-11 18:14
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fansee535b1d
lvl.1

Argentina
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DJI Susan Posted at 8-11 18:14
You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.

Hello Susan, is the 45w (Samsung Charger 45W)

Super Fast Charging 2.0 max. 45W, PD 3.0 PDO/PPS max. 45W

Input Voltage
100-240 V

Output Voltage (maximum load, normal)
5 V

Output Voltage (maximum load, fast charging)
PDO: 9 V, 15 V, 20 V / PPS: 3.3-21.0 V

Output Current (maximum load, normal)
3 A

Output Current (maximum load, fast charging)
PDO: 3 A (9 V, 15 V), 2.25 A (20 V) / PPS: 4.05 A (3.3-11.0 V), 2.8 A (3.3-16.0 V), 2.1 A (3.3-21.0 V)


Is it safe to use for charging the Air 3 batteries without causing damage? Should I connect it directly to the drone, or is it better to charge the batteries separately? Can it also be used effectively to charge the RC 2 controller?

Thanks!
8-12 14:31
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DJI Susan
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fansee535b1d Posted at 8-12 14:31
Hello Susan, is the 45w (Samsung Charger 45W)

Super Fast Charging 2.0 max. 45W, PD 3.0 PDO/PPS max. 45W

Hello. Can you take pictures of the charger specs and the output information so we can confirm?
8-12 18:16
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fansee535b1d
lvl.1

Argentina
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DJI Susan Posted at 8-12 18:16
Hello. Can you take pictures of the charger specs and the output information so we can confirm?



Can I charge the drone with it? And also charge the Battery HUB, RC 2?
8-19 16:51
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DJI Susan
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fansee535b1d Posted at 8-19 16:51
[view_image]

Can I charge the drone with it? And also charge the Battery HUB, RC 2?

Hello.We cannot see some parameters. Can you provide us with a complete picture?
8-19 22:27
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fansee535b1d
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Argentina
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DJI Susan Posted at 8-19 22:27
Hello.We cannot see some parameters. Can you provide us with a complete picture?

Hello, that's the entire charger; there aren't any other labels on it. Which other parameter are you referring to?
8-19 22:41
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DJI Susan
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fansee535b1d Posted at 8-19 22:41
Hello, that's the entire charger; there aren't any other labels on it. Which other parameter are you referring to?

Hello.Thank you for the information you provided. We have confirmed with the engineering team that your Samsung charger can charge Air 3 batteries, RC 2 and battery hub.
8-19 23:46
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