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Drone unbind from a deleted accoun
1731 8 2023-8-6
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LucaAngelo
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Romania
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Hi again forum, i have a problem, i just bought a DJI mini 2 and the previous owner forgot to unbind the drome from their account and he applied to delete his account. What will happen with the drone, will i be able to bind it to my account or the drone will be stuck forever on his account. Ty for help.
2023-8-6
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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Im sure one of the DJI mods can confirm this but there was a mention about this a while back and the answer was after some days of the account being deleted the drone would be automatically unbound from the account.  
2023-8-7
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LucaAngelo
lvl.1

Romania
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DAFlys Posted at 8-7 01:35
Im sure one of the DJI mods can confirm this but there was a mention about this a while back and the answer was after some days of the account being deleted the drone would be automatically unbound from the account.

do you know how long does it take to delete an account?
2023-8-7
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DJI Wanda
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LucaAngelo Posted at 8-7 02:29
do you know how long does it take to delete an account?

Hello, there. The cancellation will be completed within 3 weeks since the user submit the delete request.
2023-8-7
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djiuser_CcoEDw84c5QH
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Flight distance : 213 ft

Netherlands
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DJI Wanda Posted at 2023-8-7 04:41
Hello, there. The cancellation will be completed within 3 weeks since the user submit the delete request.

Same case here. Can someone tell me if the drone will be unbind after the account deletion is completed?
9-5 02:36
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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DJI Wanda Posted at 2023-8-7 04:41
Hello, there. The cancellation will be completed within 3 weeks since the user submit the delete request.

Hello Wanda, can you confirm that the drone will be unbound from a deleted account ?
If so what about unbinding the controller from the drone ?
9-5 04:24
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DJI Wanda
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djiuser_CcoEDw84c5QH Posted at 9-5 02:36
Same case here. Can someone tell me if the drone will be unbind after the account deletion is completed?

Hi there
Could you please tell us if you are the owner of the drone?
If so, you can contact our online support( support@dji.com) and report the deleted account, we will help you unbind the drone.
If you purchase it from private transactions/second-hand platform. You need to contact the seller then ask the previous owner to contact us to unbind the drone with this deleted account.
9-7 01:34
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DJI Wanda
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Sean-bumble-bee Posted at 9-5 04:24
Hello Wnada, can you confirm that the drone will be unbound from a deleted account ?
If so what about unbinding the controller from the drone ?

Hi there
Could you please tell us if you are the owner of the drone?
If so, you can contact our online support( support@dji.com) and report the deleted account, we will help you unbind the drone.
If you purchase it from private transactions/second-hand platform. You need to contact the seller then ask the previous owner to contact us to unbind the drone with this deleted account.
9-7 01:34
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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DJI Wanda Posted at 9-7 01:34
Hi there
Could you please tell us if you are the owner of the drone?
If so, you can contact our online support( ) and report the deleted account, we will help you unbind the drone.

No I am not the owner of the drone, the question relates to any drone where this happens.
9-7 01:35
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