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Selling a Mini 2 DJI Refresh Care replacement drone
602 7 2023-8-7
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seantalicante
lvl.1

United States
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Hello, I had a mini 2 with DJI refresh care, and unforauntely I crashed it and it landed in the water.   Luckily I was able to recover it then send it into DJI to get a replacement.  

My question is, is the new replacement drone that DJI sent (still in its box and plastic wrapped) sellable without me unwrapping it and opening the box?   Or did DJI send it to me already linked to my account.
2023-8-7
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djiuser_oHJsuJYgdzln
Second Officer
Flight distance : 2199741 ft
Greece
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You may check your account for the already linked devices and related serial numbers. You will also notice that new Drone's serial number is not yet linked to your account.  
2023-8-8
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Tom Richard
lvl.3

United States
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I would never buy from a private seller because of the problems that follow.
2023-8-8
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Sean-bumble-bee
Captain
Flight distance : 15997 ft
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United Kingdom
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I have a mini 2 that I have just bound to my account.
In the profile -> device management section of the App, the App lists the drone as bound to my email address and that is with the phone not connected to the controller and the drone NOT switched on.
2023-8-8
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seantalicante
lvl.1

United States
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Sean-bumble-bee Posted at 8-8 14:50
I have a mini 2 that I have just bound to my account.
In the profile -> device management section of the App, the App lists the drone as bound to my email address that that is with the phone not connected to the controller and the drone NOT switched on.

I checked my DJI account and it has my old mini 2 bound still, but this new one isn't anywhere to be found on my account.  So I'm guessing its's basically brand new and ready to sell without any work to be done on my end
2023-8-8
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Mobilehomer
Captain
Flight distance : 17947205 ft
United States
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As a caveat, make sure the buyer, if not face-to-face, has your contact info. That way, if you DO need to remove it from your account, they can get it done easily.
2023-8-8
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. We will coordinate this with our designated team for further clarification. We will update you. Thank you.
2023-8-9
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travelmate
lvl.4
Flight distance : 44649 ft
Bulgaria
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Sell it without worries, mine is exactly like this, initial buyer both it, broke it, care refresh exchanged and a new battery, I bought it, I was the one removing foil from drone and battery. Switched on, product asked me to activate and that's it, now is in my profile with still valid care refresh. Technically I 've bought a brand new drone with second hand fly more combo And I'm a happy buyer
2023-8-9
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