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Accumulating Power Issue - SOLVED
2713 10 2023-8-8
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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For the life of me I cannot get the charging hub to go onto Accumulating Power mode. When I press and hold the Function button it will start blinking green but immediately return to yellow and turn off. Any tips would be appreciated. Thanks!

P.S. I have followed the instructions in the video here.
2023-8-8
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DJI Gamora
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Hi, KLRSKIR. Thank you for reaching out. Please try the steps below:

1. Insert one or more batteries into the charging hub, and press and hold the function button until the status LED of the charging hub turns green.  The status LED of the charging hub pulses green, and the charge is transferred from the battery with the lowest power level to the battery with the highest power level.
2. To stop accumulating power, press and hold the function button until the status LED turns yellow.  After stopping power accumulation, press the function button to check the power level of the batteries.

If the issue persists, please provide us with an operation video showing the issue including the battery level of each battery inserted, how it operates, and the LED displays. Please keep us posted. Thank you.
2023-8-9
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KLRSKIR
Second Officer
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Thanks so much Gamora, I will get a video and share as soon as I can. Much appreciated!
2023-8-9
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DJI Gamora
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KLRSKIR Posted at 8-9 03:31
Thanks so much Gamora, I will get a video and share as soon as I can. Much appreciated!

You're welcome, KLRSKIR. We'll wait for it. Have a nice day!
2023-8-9
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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DJI Gamora Posted at 8-9 07:16
You're welcome, KLRSKIR. We'll wait for it. Have a nice day!

You as well! Video is posted via DM.
2023-8-9
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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Update: I loaded two batteries that were under 20% with a fully charged battery and the Function Button now recognises my input and is charging the battery with the lowest charge. It is now working, but not as an "end-user" would expect.


Update 2: The entire process ceased to continue to fully charge the battery with the lowest charge. I will await further assistance.

2023-8-9
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MisterFrag
Second Officer
Flight distance : 603143 ft
United States
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I thought the idea was to charge the battery with the highest charge to try to top it off.
2023-8-9
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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Thant's the idea...
2023-8-10
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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United States
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Apparently batteries must be discharged to a certain point for it to engage? I was in the field today where I could really benefit from using it and it worked very well. I don't know what the thresholds are, but I got a full battery out of two that have been run down to 20%.
2023-8-10
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DJI Gamora
Administrator
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KLRSKIR Posted at 8-9 15:11
Update: I loaded two batteries that were under 20% with a fully charged battery and the Function Button now recognises my input and is charging the battery with the lowest charge. It is now working, but not as an "end-user" would expect.

Hi, KLRSKIR. Thank you for the update. Glad to know that it is working fine on your end. Should you need further assistance, please let us know.
2023-8-16
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KLRSKIR
Second Officer
Flight distance : 28675886 ft
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Thank you Gamora, I appreciate it.
2023-8-17
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