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RC controller can not be charged anymore or switched on after 30min! Really frustrating and disapointing in the middle of my vacation. Seems to be a hardware issue. Any hard reset procedure to try?

Hello there. Sorry about the trouble. Does it ever light up when you try to turn it on or charge it?

Hi,

No absolutly nothing is happening. Not charging, no led, Black screen and not possible to switch on. Can RC be upgraded wirh laptop connectig DJI support if it is not switched on?

djiuser_b1Pp6fO1me2a Posted at 8-9 03:56
Hi,

No absolutly nothing is happening. Not charging, no led, Black screen and not possible to switch on. Can RC be upgraded wirh laptop connectig DJI support if it is not switched on?

Hello there. Thank you for the fast reply. The DJI RC needs to be turned on and connected to the computer/laptop so it can get detected by the DJI Assistant 2. However, have you already tried using a different charger or tried charging it to a different power outlet and leaving it charging? If it still not showing any lights after pressing the power button and then press-holding or after trying a different charger and power outlet, we suggest sending back the remote for further diagnosis. You can submit a repair request here: https://repair.dji.com/gr/repair/index. Have a great day ahead.

I did try all this...

djiuser_b1Pp6fO1me2a Posted at 8-9 04:12
I did try all this...

Hi. I'm sorry for the inconvenience. We suggest sending back the remote for further diagnosis. You can refer to the link that I have provided to submit a repair request. You can also use this link: https://www.dji.com/gr/support to contact DJI Supports for your further concerns and needed assistance. Thank you for your patience and understanding.

Can it come from a firmware upgrade?