compass calibration on every start
818 4 2023-8-13
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Pierre_krm
lvl.1

Lebanon
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my friends ,my mini 2 crashed and i had to replace the gimbale cable.
now it is asking for compass calibration on every start .
is there a solution for that ?
2023-8-13
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DJI Tony
Administrator

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Hi there, Pierre._krm. Sorry about what happened to your Mini 2. We highly suggest sending the drone for repair. You can use the following link to get assistance with our live support on submitting a repair request: https://www.dji.com/global/support?site=brandsite&from=nav. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your understanding and support.
2023-8-13
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Pierre_krm
lvl.1

Lebanon
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hello Tony,
my warranty ended and i sent it to a well known repair shop ,since we don't have an official DJI shop in my country.
and this problem appeared after receiving it back from repair.
2023-8-13
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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Pierre_krm Posted at 8-13 21:59
hello Tony,
my warranty ended and i sent it to a well known repair shop ,since we don't have an official DJI shop in my country.
and this problem appeared after receiving it back from repair.

Talk to the workshop you sent it to.
2023-8-13
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DJI Wanda
Administrator
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Pierre_krm Posted at 8-13 21:59
hello Tony,
my warranty ended and i sent it to a well known repair shop ,since we don't have an official DJI shop in my country.
and this problem appeared after receiving it back from repair.

You are advised to contact your dealer for the repair service or consult our support for the after-sales service. Email address: support@dji.com
2023-8-14
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