Hi guys,

I got this message on the RC Plus screen:  Aircraft and remote controller do not match.  45 temporary flights with current device available.  I just got this machine back from DJI repair, not the origional Inspire 3.  Updated all firmware last night and rebound the controller to the aircraft.


Wayne

Hi there, we are sorry to know about this issue. Could you please provide us with a screenshot to check the error message?

Hi Mindy,

I just sent you a private message.  I figured it out.  The machine that DJI sent me is still bound to djirepai*****@gmail.com I gave you my aircraft serial number in the private message.  I need them to unbind the aircraft from their service account.  Edit:  The machine came from the DJI repair center in CA.

Thanks for the help.

Wayne

WayneMann Posted at 8-15 20:06
Hi Mindy,

I just sent you a private message.  I figured it out.  The machine that DJI sent me is still bound to djirepai*****@gmail.com I gave you my aircraft serial number in the private message.  I need them to unbind the aircraft from their service account.  Edit:  The machine came from the DJI repair center in CA.

Thanks, I received your PM, we apologize for this issue. We've forwarded this issue to the corresponding team and asked them to deal with it asap. Sorry again for the inconvenience caused.

Hi Mindy,

I am still having one issue that I can't solve.  When I power up the RC Plus controller and the Inspire 3 and hit "Enter Camera View" I get this message:

I have updated the firmware and I have changed the bound device, but I can not get rid of this message.