DJI Tony
Administrator
Online
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Hello there. I'm sorry about the trouble. Can you please sync the flight records and DM me your DJI account? We are gonna check what is going on there. There are multiple reasons for height and distance limitation: If the aircraft is restricted in height and distance, please check whether the following conditions exist:
1. Check if the App version is the latest; if not, please upgrade the App to the latest version and try it later.
2. Check if the aircraft is flying in a restricted flight zone, if yes, there will be flight restrictions correspondingly, please follow the location law and fly with caution.
3. Check if in the flight tutorial, the flight altitude is limited to 30 meters, and the flight distance is limited to 50 meters.
4. Check if the aircraft was taking off in an environment with poor GPS signals (where the number of satellites searched does not reach the minimum requirement for the aircraft to hover), the flight altitude will be restricted.
5. Check if the flight height and distance are set in the flight settings in App, and adjust it based on your needs;
6. Check whether you are logged in to your DJI account.
7. Check whether Flight Protection is set on the Safety settings page of the app. |
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